[OliOIi® Dubai] Café Barista

Position: Café Barista

Location: Dubai, UAE

EXECUTIVE SUMMARY

Join an amazing group of people at OliOli® and help their mission to deliver exciting, joyful, differentiated, world-class, and incredibly fun experiences to children that nurture their innate sense of curiosity and exploration. OliOli® (meaning joy in the Hawaiian language) is a multiple award-winning contemporary childrens museum.

Find out more information about OliOli® @ www.olioli.ae or www.instagram.com/olioliuae.

BACKGROUND TO THE POST

Our café in OliOli® Dubai is a dedicated eatery for our guests which offers nutritious snacks and treats for any time of the day. Our vision for our café was something that was not merely a cafe, but a habitat of comfort, love and joy. Its the perfect spot for parents to grab a delicious cup of coffee, for kids to grab a snack to fuel the fun, or for families and friends to have a wholesome post-play meal. As such, the space and the team working in it must reflect The OliOli® distinctive character and values by offering a welcoming and efficient service, and an environment that appeals to the young and young-at-heart.

We are now looking for an enthusiastic Café Barista to join us on our voyage. This is a full-time role and working on weekends is a must.

POSITION OVERVIEW

As a Café Barista, you will be responsible for delivering exceptional customer experience while preparing and serving high-quality coffee and beverages. The role will involve working with the management team to achieve the best possible quality of food and beverage provision. If you have a love for coffee, a friendly attitude, and a desire to be part of a dynamic team, we would love to hear from you!

KEY DUTIES & RESPONSIBILITIES

Cafe Management and Coordination

• Prepare a wide range of hot and cold beverages, including espresso-based drinks, coffee, tea, smoothies, and specialty drinks

• Ensure that all beverages are prepared to the highest quality standards, with consistency in taste, presentation, and temperature

• Monitor inventory levels of coffee, milk, syrups, pastries, and other supplies. Assist with stock organization and notify management when supplies need to be reordered

• Work closely with other team members to ensure smooth café operations, including assisting with other tasks like food preparation, cleaning, or setting up displays as needed

• Operate and maintain coffee machines, grinders, and other café equipment. Perform regular cleaning and basic troubleshooting of machines to ensure optimal performance

Health & Safety

• To comply with all Health and Safety policy, measures and legislation

• Follow all Health and Safety policy, measures and legislation

• Ensure the safe operation of the café and use equipment in a safe manner

• Maintain the security of café and equipment

• Assist with Risk Assessments and Method Statements where required

• Report all safety matters to the Manager

Customer Service

• To assist with customer enquiries and orders

• To welcome customers and ensure their orders are processed efficiently

• To work within reason to minimize customer complaints and maximize customer satisfaction

PHYSICAL DEMANDS

• The role is expected to be physically demanding and the candidate must have the physical and emotional capacity to deal with the roles requirements.

• This position requires the ability to do one or more of the following throughout the day stand, sit, walk, bend, and reach above and below shoulder level, carry objects of differing sizes and weights. Involves frequent repetitive motion.

• The noise level in the work environment is highly variable, from quiet to loud.

• The working timings include morning and/or evening shifts. Weekends and holidays work are required.

QUALIFICATIONS & CHARACTERISTICS

• Previous experience as a barista within a customer focused environment

• Pleasant and confident customer service and communication skills

• A willingness to learn new systems

• High energy levels with cheerful disposition

• Willingness to understand and engage the public about the range of activities at OliOli®

• Ability to be calm and positive when dealing with complaints or difficult situations.

• An interest in working in a child-friendly environment.

• Willingness to undertake appropriate training such as first aid or food hygiene

*The role involves working 6 days a week including weekends and public holidays.