Group Account Director

As a Group Account Director, you will be a key player in our dynamic agency, responsible for leading a team and managing a portfolio of clients in the retail sector. You will utilize your exceptional project management, communication, and business development skills to drive client satisfaction, growth, and profitability.

Key Responsibilities:

• Client Relationship Management:
• Cultivate and nurture strong, trusted relationships with senior client contacts.
• Serve as a strategic advisor, proactively identifying opportunities and providing solutions that exceed expectations.
• Conduct regular client health checks and present quarterly reports.
• Engage clients in co-owning changes and adjustments to project scope and deliverables.
• Team Leadership and Development:
• Lead, motivate, and mentor a high-performing account team.
• Foster a collaborative and supportive team environment.
• Conduct regular one-on-one sessions and performance reviews.
• Drive high-performance career conversations.
• Strategic Planning and Execution:
• Develop and present compelling proposals and strategies that align with client objectives.
• Oversee the execution of integrated marketing campaigns, ensuring timely delivery and adherence to budgets.
• Manage project budgets, including cost estimates, invoicing, and tracking profitability.
• Media Relations:
• Develop and guide media relations strategies.
• Cultivate and maintain strong relationships with key media contacts.
• Oversee the drafting of press releases, media alerts, and other communication materials.
• Manage media events and proactively address any potential crises.
• New Business Development:
• Actively participate in new business pitches and presentations.
• Conduct market research and identify new business opportunities.

Qualifications:

• 5-10 years of proven experience in a similar account management role within an agency setting.
• A strong understanding of the retail industry and current trends.
• Exceptional project management, budgeting, and time management skills.
• Outstanding communication, presentation, and interpersonal skills.
• Proven ability to build and lead high-performing teams.
• A proactive and solutions-oriented approach to problem-solving.
• Experience with digital marketing and retail activations is a plus.

Essential Qualities:

• Innovative thinker with a passion for delivering exceptional results.
• Strategic and analytical thinker with a keen eye for detail.
• Collaborative team player with excellent interpersonal skills.
• Ability to thrive in a fast-paced, demanding environment.

If you are a highly motivated and results-oriented individual who is eager to take on a challenging and rewarding role, we encourage you to apply!