AX-11 Senior Associate – Content Management

Job Summary

Oceans Code Experts is looking for a Senior Associate in Content Management to join our team. This role involves managing website usability, collaboration tools, content and document management, search engines, taxonomy/metadata, metrics reporting/analytics, workflow and process automation applications, and AI agents. The ideal candidate will have 6-10 years of experience, including 3-5 years in knowledge management, preferably in a global professional services organization.

Job Responsibilities

• Manage website usability and subscription management
• Utilize collaboration tools effectively
• Oversee content and document management processes
• Implement and optimize search engines
• Develop taxonomy and metadata strategies
• Generate metrics reports and perform analytics
• Automate workflows and processes
• Utilize AI agents to enhance operations

Job Requirements

• 8-10 years of professional experience
• Bachelor’s degree in Business, Management, Marketing, Information Systems, Library Sciences, Journalism, or Communications
• Advanced degree in a related field preferred
• Experience in knowledge management in a global professional services organization
• Consulting experience in the advisory/consulting space is a plus
• Proficiency in Microsoft Suite (SharePoint, CoPilot, Teams, Viva Engage)
• Experience with managing offshore teams

Nice to Have

• PMP Certification

Position Type and Expected Hours of Work

• Full-time consulting position
• Up to 40 hours per week
• Flexible core hours
• Fully remote