Genesys Cloud Developer

A Genesys Cloud Developer typically works on developing and deploying cloud-based contact center solutions using the Genesys Cloud platform. Here are some common responsibilities and qualifications for this role:

Responsibilities

• Design and develop applications on the Genesys Cloud platform.
• Integrate Genesys Cloud with other enterprise systems and third-party applications.
• Collaborate with cross-functional teams to gather requirements and deliver solutions.
• Ensure high performance and reliability of cloud-based contact center solutions.
• Develop and maintain documentation for new and existing systems.
• Troubleshoot and resolve issues related to Genesys Cloud applications.

Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience with the Genesys Cloud platform.
• Experience in integrating enterprise systems and third-party applications.
• Strong understanding of cloud computing concepts and applications.
• Excellent problem-solving and debugging skills.
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Skills

• Genesys Cloud
• JavaScript
• REST APIs
• OAuth
• AWS
• Python
• SQL
• JSON
• XML
• Agile methodologies