Customer Sales & Service Representative (Canada)
Job Description:
The Customer Sales & Service Representative is a great opportunity to leverage your sales and customer service skills to make an impact on our overall customer experience. The candidate will be responsible for answering a combination of sales and customer service calls/messages or chats in a fast-paced environment.
- Skills/Qualifications:
- Good Conversational English
- Previous Sales experience
- Basic computer skills (Word, Excel, Outlook etc.)
Core Responsibilities
- Achieves or exceeds sales targets while interacting with new and existing customers via telephone /chats or messages.
- Demonstrates sales techniques by using probing questions and overcoming objections.
- Aids customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.
- Establishes rapport and promotes relationships by providing a unique positive experience for each customer.
- Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.
- Maintains excellent oral and written communication skills, with relevant information and directions in an organized and concise manner.
- Ability to work independently, while being a productive member of the team
- Must be able to wear telephone headset and manipulate objects such as keyboard and mouse.
- Regular, consistent and punctual attendance. Must be able to work weekends.
- Other duties and responsibilities as assigned.
Education
High School Diploma / GED
Relevant Work Experience
1 -2+ Years
- Rate of Pay: $18.00 + commission
- Location: Remote
- Remote: Both training and the position will be work from home. Company provides equipment and employee supplies hard-wired internet connection, internet speeds of at least 30mbps, and a distraction-free work environment.
Contact: 800-619-4340
Required Skills:
Outlook Pay Environment Objects Excel Soft Skills BASIC Customer Experience Problem Solving Education Customer Service Communication English Sales Training