Toronto, ON, Canada

Customer Sales & Service Representative (Canada)

 Job Description:

The Customer Sales & Service Representative is a great opportunity to leverage your sales and customer service skills to make an impact on our overall customer experience. The candidate will be responsible for answering a combination of sales and customer service calls/messages or chats in a fast-paced environment.

  • Skills/Qualifications:
    • Good Conversational English
    • Previous Sales experience
    • Basic computer skills (Word, Excel, Outlook etc.)

Core Responsibilities

  • Achieves or exceeds sales targets while interacting with new and existing customers via telephone /chats or messages.
  • Demonstrates sales techniques by using probing questions and overcoming objections.
  • Aids customers for non-sales-related calls to the best of ability and seeks to transition it to a sale.
  • Establishes rapport and promotes relationships by providing a unique positive experience for each customer.
  • Demonstrates proficient use of soft skills, including active listening, problem solving and responding appropriately.
  • Maintains excellent oral and written communication skills, with relevant information and directions in an organized and concise manner.
  • Ability to work independently, while being a productive member of the team
  • Must be able to wear telephone headset and manipulate objects such as keyboard and mouse.
  • Regular, consistent and punctual attendance. Must be able to work weekends.
  • Other duties and responsibilities as assigned.


Education

High School Diploma / GED

Relevant Work Experience

1 -2+ Years

  • Rate of Pay: $18.00 + commission
  • Location: Remote
  • Remote: Both training and the position will be work from home. Company provides equipment and employee supplies hard-wired internet connection, internet speeds of at least 30mbps, and a distraction-free work environment.

Contact: 800-619-4340 

  Required Skills:

Outlook Pay Environment Objects Excel Soft Skills BASIC Customer Experience Problem Solving Education Customer Service Communication English Sales Training