Communications Agent- Immediate Start

Company: Novra Corp
Job Type: Full-Time
Location: Charlotte, NC

About Us

Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and practical. In a landscape where attention is limited and competition is constant, we help brands communicate more clearly, present themselves more effectively, and grow with intention

Position Summary

Novra Corp is seeking a Communications Agent to support customer communications, information sharing, and day-to-day coordination. This position is suited to individuals who communicate clearly, enjoy interacting with people, and can help ensure that customer questions and requests receive timely attention.

Responsibilities

• Communicate with customers and provide accurate information about company services.
• Respond to routine inquiries through phone, email, and other communication channels.
• Coordinate information between customers and internal departments.
• Prepare routine correspondence and communication materials.
• Maintain accurate records of communications and follow-up activities.
• Assist with scheduling appointments and coordinating meetings.
• Support customer outreach and engagement initiatives.
• Ensure customer requests are directed to the appropriate team.
• Follow established communication procedures and maintain professional standards.
• Perform additional administrative and communication duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Professional phone and interpersonal etiquette.
• Excellent organizational and time-management abilities.
• Attention to detail and accuracy.
• Basic computer proficiency.
• Ability to work independently and as part of a team.
• Previous communications, administrative, or customer service experience is beneficial but not required.