Manager of Business Systems Analysis

Manager of Business Systems Analysis

Industry: Financial Services
Function: Technology / Business Systems / Applications
Location: Multi-state branch environment (hybrid/onsite as required)
Employment Type: Full-Time
Compensation: $110,000 – $120,000 base + full benefits
Travel: Occasional

About the Role:

We are seeking a Manager of Business Systems Analysis to lead and mentor a team of application analysts supporting branch banking technologies across a large, multi-state footprint. This role sits at the intersection of technology delivery, people leadership, and business enablement, with direct responsibility for ensuring branch systems are secure, scalable, reliable, and aligned with business priorities.

You will oversee the technical delivery, standards, and support of mission-critical branch applications, while partnering closely with technology leadership, operations, vendors, and business stakeholders.

What You'll Do:

• Lead, coach, and develop a team of application analysts supporting branch-facing technologies

• Own technical delivery for branch systems, including architecture standards, development oversight, documentation, and data integrity

• Troubleshoot and resolve escalated production issues, ensuring timely and durable solutions

• Partner with business and technology leaders to define roadmaps, priorities, and system enhancements

• Translate business needs into clear technical requirements and oversee test planning and implementation

• Ensure systems meet security, scalability, availability, and regulatory expectations

• Set and enforce application standards, policies, and best practices

• Manage resource planning, work allocation, performance management, and career development

• Collaborate with vendors and internal partners across Technology, Operations, and PMO

• Serve as a risk-aware technology leader in a regulated financial services environment

Technology Environment:

You will work within a modern enterprise technology stack supporting distributed branch operations, including:

• Branch banking applications (e.g., teller platforms, ATM/ITM systems, transaction capture and cash-handling technologies)

• Application development and integration environments

• Relational databases and SQL

• SDLC-driven delivery models with strong documentation and governance expectations

What We're Looking For:

Required Qualifications

• Bachelor's degree

• 5+ years of experience in business systems analysis, application management, or related IT roles

• Prior experience managing and mentoring technical teams

• Strong understanding of SDLC, system integration, data flows, and requirements elicitation

• Hands-on technical proficiency with application development and data platforms (Java, C/C++, SQL, RDBMS, HTML/JS, Visual Studio or similar)

• Experience supporting customer-facing or operationally critical systems

• Strong analytical, organizational, and communication skills

Preferred Experience

• Exposure to branch banking or financial services applications (teller systems, ATM/ITM platforms)

• Experience working in regulated or risk-sensitive environments

• Vendor management and third-party application oversight

Why This Role Is Compelling:

• High-impact leadership role supporting a large, distributed branch network

• Opportunity to influence technology standards and system reliability at scale

• Blend of people leadership, technical depth, and business partnership

• Stable, well-established organization with strong compliance and risk discipline

• Clear ownership, visibility, and opportunity to drive durable improvements

What Success Looks Like:

• Branch systems are stable, secure, and well-supported

• Your team is engaged, developed, and delivering consistent results

• Business partners trust technology delivery and documentation

• Risks are identified early and managed proactively

• Technology solutions scale effectively with branch needs

If you are a hands-on technology leader who enjoys mentoring teams, solving complex systems problems, and partnering with the business in a regulated environment, we'd love to hear from you.

All qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.