German Speaking Customer Service Representative
Job Description:
This is an international customer support role designed for German-speaking candidates looking to relocate and build a long-term career in a stable, structured environment.
What You Get
- Base salary
- Billing bonus
- Uncapped performance bonus (€1,000+ potential monthly)
- Fully paid 5-week training program
- Relocation assistance
Additional Benefits
- Private health insurance
- Monthly meal vouchers
- Multisport card fully covered
- Hybrid work model after 4 months (based on KPI performance)
Your Role
- Handle inbound German-language customer calls
- Support customers with billing, accounts, and services
- Update internal systems with accurate information
- Identify sales opportunities where relevant
- Escalate complex cases appropriately
Requirements
- German C1/C2 level (mandatory)
- English B2+ for internal communication
- Ability to work rotating shifts
Career Path
Strong internal promotion culture with progression into Team Leader, Trainer, and Sales roles.
Required Skills:
Billing Vouchers Environment Performance Support Salary Customer Support Insurance English Training Customer Service Sales Communication