Danish Customer Service Representative (Remote from Portugal)

 Job Description:

Location: Remote (Portugal-based)
Languages Required: Danish (Fluent) + English (B2+)
Schedule: Monday to Friday, 08:00 – 17:00 (Weekends Off)
Start Date: June 2026
Contract Type: Full-time

ABOUT THE ROLE

Join a leading international BPO company supporting a well-known global client. We are looking for motivated Danish-speaking Customer Service Representatives to join a growing remote team based in Portugal.

This is a stable, full-time remote opportunity with a strong benefits package, structured schedule, and career growth potential within a global support environment.

YOUR RESPONSIBILITIES

  • Deliver high-quality customer support to Danish-speaking clients
  • Handle inquiries via phone, email, or chat with professionalism and efficiency
  • Communicate clearly in both Danish and English
  • Solve customer issues while ensuring excellent service standards
  • Work independently in a remote setup while staying aligned with team goals

WHAT WE ARE LOOKING FOR

  • Native or fluent Danish (written and spoken)
  • Good English communication skills (minimum B2 level)
  • Strong problem-solving and communication abilities
  • Customer-focused mindset with attention to detail
  • Ability to work independently in a remote environment
  • Valid documentation according to legal requirements

DOCUMENTATION REQUIREMENTS

Applicants must have ONE of the following:

  • EU ID, OR
  • Residence card, OR
  • Manifestação de Interesse, OR
  • Valid Type D Work Visa + AIMA appointment scheduled + NIF, OR
  • Expired Type D Work Visa + completed AIMA appointment + NIF

NISS is preferred but not mandatory (support can be provided).

WHAT'S IN IT FOR YOU

  • Competitive salary: €1,500/month + €80 bonus
  • Paid over 14 months
  • Meal allowance: €150/month
  • Health insurance from day one (reduced cost, free after 6 months)
  • Fixed schedule (Monday–Friday, weekends off)
  • Fully remote role within Portugal
  • Relocation support available for international candidates
  • Stable long-term career opportunity in a global company

READY TO APPLY?

If you're a Danish speaker looking for a stable remote job in Portugal with great conditions, apply now and join an international customer support team with real growth potential.

  Required Skills:

Support Chat Salary Customer Support Attention To Detail Insurance Communication Skills Email Documentation English Customer Service Communication