Sofia, Bulgaria

German Customer Support Advisor | Relocation Support + Paid Training

 Job Description:

Join a high-performing customer support team supporting a premium Swiss telecom brand. This role is designed for candidates who want strong earning potential combined with stability and structured training.

Compensation Package

  • €102.25 monthly billing bonus
  • Uncapped performance bonus (top performers: €1,000+ monthly)
  • Signing bonus available
  • Paid training period (5 weeks)

Benefits

  • Relocation support provided
  • Private health insurance
  • Meal vouchers
  • Multisport membership fully covered
  • Hybrid work option after 4 months (performance-based)

Responsibilities

  • Inbound customer support in German
  • Handling billing and account queries
  • Supporting product-related requests
  • Identifying sales opportunities
  • Ensuring accurate customer record management

Requirements

  • German language: C1/C2 mandatory
  • English: B2+ required
  • Shift flexibility 

Growth Opportunities

Clear internal progression path into leadership, training, and sales coaching roles based on performance.

  Required Skills:

Billing Vouchers Performance Flexibility Membership Support Compensation Customer Support Coaching Insurance English Training Leadership Sales Management