Italian-Speaking Customer Advisor | Remote from Greece | Premium Tech Project

Support the world's most iconic tech brand — from the comfort of your screen.

Are you fluent in Italian and passionate about technology? Here's your chance to represent one of the most recognized consumer technology companies on the planet, as part of a dedicated multilingual team based in Greece. This is a fully remote position: no commute, no office politics, just meaningful customer interactions and a world-class company on your CV.

ABOUT THE ROLE

As an Italian-speaking Customer Advisor, you will be the first point of contact for customers of a globally renowned tech brand, delivering exceptional support across its products and services. You'll solve problems, create positive experiences, and uphold the premium standards this brand is known for worldwide.

WHAT YOU'LL DO

- Handle inbound contacts from Italian-speaking customers via phone, chat, or email

- Provide accurate, empathetic, and efficient solutions to customer inquiries

- Navigate internal tools and knowledge base to resolve issues

- Meet quality and productivity targets while maintaining high service standards

WHAT WE'RE LOOKING FOR

- Fluent Italian speaker (C2 level)

- Good command of English (working language)

- Strong communication skills and a customer-first mindset

- Tech-savvy — comfortable with digital tools and consumer technology products

- Ability to work rotating shifts including weekends

COMPENSATION & BENEFITS

- Base Salary 14 months/year

- Training Completion Bonus: 150€

- Productivity Bonus: Up to 250€/month

- Salary increase after 12 months

- Relocation Bonus 

RELOCATION PACKAGE

- Paid flight ticket to Greece (within the EU)

- Airport pickup on arrival

- 2 weeks hotel accommodation

- Real estate agency support to help you find a permanent apartment

WORKING HOURS

Monday to Sunday | 10:00 – 21:00 (rotational shifts within this window)

LOCATION

Remote (Greece-based). Candidates must hold a valid EU work permit.

Ready to join us? Apply now and one of our recruiters will be in touch within 48 hours.