FINNISH-SPEAKING ACCOUNT MANAGER – SALES ADS

Barcelona, Spain · Hybrid · Full-time · Start date: May 2026

ABOUT THE ROLE

As an Account Manager for Sales Ads, you will manage and grow a portfolio of small and medium-sized businesses advertising on our client's platform. You will serve as their primary point of contact and trusted advisor — retaining and expanding existing relationships, maximising their advertising investment, and ensuring long-term satisfaction and revenue growth.

RESPONSIBILITIES

- Manage a portfolio of SMB clients, acting as their primary point of contact and strategic advisor

- Develop a deep understanding of each client's business goals and challenges, delivering tailored advertising strategies that drive measurable results

- Drive revenue growth by identifying upsell and cross-sell opportunities across the full suite of ad solutions

- Conduct regular client meetings to review campaign performance, present data-driven insights, and continuously optimise strategies

- Meet and consistently exceed revenue and retention KPIs

- Build and nurture long-term client relationships, ensuring high levels of satisfaction, loyalty, and continued investment

- Deliver excellent customer service — addressing inquiries, resolving issues, and providing timely solutions

- Maintain accurate and up-to-date client information in Salesforce — account activity, opportunities, and revenue forecasts

- Adapt quickly to evolving client needs, platform updates, and shifting business priorities

REQUIREMENTS

- C2 level of Finnish and C1 level of English — written and spoken

- At least 18 months of proven experience in sales, account management, or a client-facing role

- Proven track record of retaining and growing an SMB client portfolio with strong consultative and influencing skills

- Strong capability in creating and presenting digital advertising strategies tailored to SMBs

- BA/BS degree preferred, or demonstrated career progression showing strong functional expertise

- Prior experience in complex customer service or account management, with a focus on issue resolution and client satisfaction

- Proficiency with Salesforce or other enterprise CRM systems

- Familiarity with digital advertising platforms (Pinterest Ads, Meta, Google Ads or similar) is a strong plus

- Ability to quickly understand new business models, platform updates, and client challenges

WHAT WE OFFER

- Full-time hybrid position (39h/week) based in Barcelona

- Competitive salary + performance bonus

- Referral programme — earn up to €2,000 per successful referral

- Specific sales training and continuous skill development

- Clear career growth supported by dedicated coaches and a motivated team

- Engaging workplace with regular contests and a dynamic business-casual culture