Athens, Greece

Monday–Sunday | 08:00–00:00 (rotational shifts)
Permanent contract

About the Role

Become part of a leading global travel platform and join a diverse international team assisting customers from around the world.

As a Dutch-speaking Customer Support Specialist, your role will involve helping users with bookings, reservations, and general questions, ensuring a seamless and positive experience throughout their journey.

Work Model

• On-site 

Key Responsibilities

• Manage customer inquiries via phone, email, and chat
• Assist with reservations, cancellations, and booking modifications
• Handle payment-related queries and issues
• Communicate clearly and professionally in Dutch and English
• Maintain high levels of customer satisfaction

Requirements

• Dutch: Fluency or C1 level
• English: B2 level
• Strong communication and problem-solving abilities
• Customer-focused approach
• EU citizenship or valid residence permit with full working rights

What We Offer

• 14 salaries per year (including holiday bonuses)
• Private health and life insurance
• 25 days of annual leave
• €50/month meal voucher

Relocation & Support

• 3 weeks of accommodation provided (hotel)
• Up to €300 relocation support (reimbursement)
• Assistance with legal documentation