Swedish Customer Care Agent (Riga, Latvia)

Our client in beautiful Riga is one of Europe's largest digital lenders and has been offering quick and seamless financial solutions online for over 15 years. By leveraging automation and data-driven insights, they responsibly provide various types of loans to meet customer needs.

Driven by an entrepreneurial spirit, a continuous improvement mindset, and a commitment to simplicity, the company thrives thanks to modern technology and skilled employees.

Responsibilities:

• Provide personalized customer consultation via phone and email.
  
  

• Process and update customer information accurately.
  
  

Requirements:

Fluent in Swedish (at least B2 level) and preferably proficient in Latvian, Russian, or English (at least B2 level

• Strong communication skill
• Meticulous and responsible work style.
• Customer-oriented personality.
• Ability to adapt to a dynamic work environment.
• Good computer skill

What We Offer:

• Competitive salary between 1800-2200 EUR (gross).
  

• Hybrid work model.
  

• Health and accident insurance after the probation period.
  

• Office snacks.
  

• Company events and team-building activities.
  

• Employee development programs.
  

• A supportive and talented team.
  

• Meal benefit card after the probation period.
  

• Birthday and Christmas gifts.
  

• Extra leave days for seniority and length of service.
  

• Standard working hours from 9:00 to 18:00 on weekdays.