Key Account Manager, Logistics

Our clients are a well known European Global Freight Forwarding company who are currently looking to grow their sales team.

In this role, you will receive a future in a fast growing international environment that is sharing, flexible, and people caring.

What you will be doing

• Play an integral role in managing and growing the key accounts
• Maintain and develop market shares by engaging the client commercially
• Responsible for the development and achievement of sales through direct sales channel
• Focus on growing and developing large MNC clients
• Write business plans for all current business and mapping opportunities
• Primary interface between the customer and all relevant divisions
• Propose innovative solutions for future development
• Conduct Quarterly Business Review, maintain SOPs and host regular meetings with customers to establish a healthy working relationship
• Identify new business opportunities and follow up on new customers developments
• Act as single point of contact for the clients (SPOC)
• Monitor the quality of daily operation and ensure the service is delivered as per committed on the SOP
• Tackle issues and provide immediate solutions
• Any other duties assigned by Management
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure all changes in Department / Section communicated properly to the team

Requirements

The successful candidate

• Degree graduate in the relevant field
• Minimum 5 years of sales / account management experience in Logistics / Freight Forwarding
• Strong account management and relationship building skills
• Excellent presentation and analytical skills
• Proficient in MS Office
• Ideally have experience ion contract logistics / warehouse