About the job ServiceDesk Lisboa (falar Francês)
Hey, you on that side, can you believe that this ad appears on your screen by chance? Nimber doesn't believe in chance...
And now your spidey senses are tingling? Keep reading...
We are Nimber - we have entered the advanced technology consulting game. Our goal is to set new rules to put the world where it belongs, in people's hearts.
But what does Nimber mean? In mathematics and game theory, they are numbers with special properties of addition and multiplication. And what we really want is to add value to customers' projects.
o Experiência no suporte a Office e Windows;
o Experiência com troubleshooting de software e hardware;
o Experiência prévia em funções semelhantes;
o Experiência em atendimento telefónico ;
o Conhecimentos de Sistemas Operativos;
o Acesso remoto para troubleshooting em end users.
o Apetência para atendimento Helpdesk
o Curso e/ou certificação ITIL (valorizado);
o Capacidade de produzir documentação e procedimentos para passagem de conhecimentos a outras equipas
o Excelentes capacidades de comunicação ao cliente assim como boa gestão de conflito;
o Capacidade de compromisso;
o Gosto por trabalho em equipa;
o Gosto por desafios e troubleshooting;
o Orientação ao cliente;
o A pontualidade/assiduidade são fatores muito importantes;
o Capacidade de gestão do stress
And what does Nimber expect from you?
- Be passionate about what you do.
- That you take the first step using the talent of Accelerated Innovation.
- That you define the right strategy with the gift of Sensitive Impartiality.
- That you decide to put into practice the privilege of Shielded Independence daily.
This is our infallible tactic to which we add the rules of the game at Nimber: impartiality, independence, and fairness. All that's missing is you!
Are you ready to win with us?
📩 If you are tired of feeling like just a number, send us your application and come be a Nimber.