ServiceNow IT Service Management Specialist

Responsibilities:

• Defines project objectives, project plan and quality control throughout the project lifecycle.
• Applies subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for the client
• Plans for different project phases across Blueprinting, UT/SIT, UAT, Cut Over, Go-Live and Post Go-Live support.
• SAP CO - Product Costing experience
• Collaborates with supply chain consultants and setsup transfer pricing, revenue recognition, automatic account determination, reconciliation, and adjustments.
• Leads and provides inputs for integration aspects across other project modules, data migration, change management, cut over etc.
• Leads blueprint workshops, suggesting SAP recommended processes and practices for the industry. Specifications for reports/interfaces/forms for business users.
• Works with client stakeholders to develop functional specifications for developments
• Performs configuration based on blueprint, conduct unit test and system integration test
• Leads the User Acceptance Testing with consultants and clients and complete issue resolution.
• Prepares training documentation and conduct Train the- Trainer sessions to Key Users and business process owners.
• Facilitates change management guiding both Customer and teams and initiating necessary support and resources

Qualifications:

• Graduate of Bachelor of Science in Information Technology or related courses
• Has at least 4 years of experience in SAP FICO and with at least 3 or more full project lifecycle of SAP S/4 HANA implementation
• Must also have SAP ABAP capabilities
• Able to lead the module in large scale implementations
• Has certifications and trainings in SAP S/4 HANA
• Has experience in S/4 HANA sales and delivery with minimum three S/4 HANA projects
• Has hands-on experience with SAP cloud products, and product strategy
• Has experience on data management tools, training, and testing tools
• Good inter-personal and communication skills and must demonstrate collaboration and teamwork, is innovative and constantly seeks improvement
• Good analytical, communication, interpersonal, and presentation skills
• Willing to work on shifting schedules