General Manager

The General Manager is responsible for ensuring the seamless operation of a diverse range of establishments, including hotels, resorts, sports clubs, and restaurants. The General Manager's primary responsibilities will encompass strategic planning, financial oversight, staff management, and a steadfast commitment to delivering unparalleled customer satisfaction.

Job Role:

Ensure efficient operations for the hospitality group (e.g. hotel, resort, sports club, and restaurants) on a day-to-day basis which includes front desk, housekeeping, food and beverage, and other concerned departments
Develop and implement strategic plans to achieve the hospitality group's goals and objectives
Provide leadership to staff in delivering exceptional customer service
Oversee financial duties for the hospitality group which include but are not limited to budgeting, forecasting, and financial reporting
Collaborate with the sales and marketing team to develop and implement strategies to attract and retain customers.
Ensure that the hospitality groups maintain high cleanliness, safety, and service standards for all group facilities.

Financial management, budgeting, and revenue management
Achieve profitability targets
Implementation of health, safety, and service standards
Keeping abreast of the latest trends and best practices in the hospitality industry
Benchmarking competitor rates and updating prices
Ensure departments are adequately staffed at all times
Develop a new customer base and retention of existing ones

Package:

Accommodation & full board meals at hotels & business units under his responsibility
Participation in the Incentive Plan at the business unit under his/her management
15 VL and 15 SL after 1 year of employment
HMO after 1 year of employment
Access to company car
Competitive Salary Package
13th month