Project Coordinator, Full Service

Responsibilities:

• Performs all project management tasks of full service projects including but not limited to questionnaire review, programming/scripting, quota management, and sample management

•  Processing and analyzing of data using different techniques and identifying irrelevant and incorrect information from the database

•  Identifies issues, manages scope, controls risks, and implements corresponding solutions

•  Effectively coordinates with clients, partners, and internal team members to ensure successful completion of project requirements within the agreed budget and time frame

• Works efficiently with third party suppliers to fully deliver project requirements

• Tests surveys and troubleshoots basic to intermediate technical issues

•  Supports Account Managers in conducting solution sales by providing them training and assisting in online tutorials with clients

• Escalates outstanding project-related issues to the Team Lead / Management

• Prepares own KPI / productivity assessment and provides report to the Team Lead/Senior Manager

Qualifications:

• Above average written and verbal communications skills in English are required in order to
  communicate effectively with co-workers, partners, clients and other parties.
• Works independently and with minimal supervision
• Highly analytical and with innovative mind-set
• Passion with technology and proficiency in Microsoft Office (Word, Excel, Powerpoint) is a must
• Ability to display empathy and ability to get along well with different personalities
• Experience dealing with other cultures and diverse work environments is required
• Must be a passionate, dynamic and sincere individual who thrives on being part of a growing Team.
• Must be amenable to work on various hours or shifts, including night shift as necessary
• Bachelor's/College Degree is required 
• Knowledge and skill in full-service / survey programming is an advantage.