Senior Sales Associate

Job Summary

We are looking for a detail-oriented and customer-focused Senior Sales Associate to support daily retail store operations. The role involves handling sales transactions, maintaining accurate cashiering records, monitoring inventory, preparing operational reports, and ensuring compliance with store procedures. The ideal candidate has strong customer service skills, cashiering experience, and the ability to support smooth and efficient store operations.

Key Responsibilities

• Assist customers and promote sales through effective selling techniques and excellent customer service.
• Process cash, credit card, and e-wallet transactions accurately and efficiently.
• Follow established cashiering procedures and promptly report any sales discrepancies.
• Handle banking-related activities, including credit card verification and cash deposits, when assigned.
• Prepare and submit daily sales, inventory, and store operations reports.
• Monitor stock availability and conduct regular inventory checks to maintain accurate stock records.
• Perform scheduled inventory counts, identify discrepancies or losses, and assist in resolving inventory concerns.
• Ensure compliance with daily store operational checklists, policies, and procedures.
• Report defective store equipment, fixtures, and maintenance concerns, including lighting, air conditioning, internet connectivity, and CCTV.
• Coordinate with the Store Head to maintain efficient daily operations and achieve sales objectives.

Job Qualifications

• Previous experience as a Cashier, Retail Sales Associate, or in a similar customer-facing role.
• Knowledge of cashiering procedures, payment processing, and basic retail operations.
• Proficient in Microsoft Office applications and basic computer operations.
• Good verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Excellent attention to detail, particularly in handling payments and inventory records.
• Ability to multitask, stay organized, and work effectively in a fast-paced retail environment.

Work Location: In person