IT Governance Officer

Job Title: IT Governance Officer

Department: Information Technology / IT Governance

Reports To: Head of IT Governance

Job Overview:

An IT Governance Officer ensures that technology investments directly align with strategic business goals while managing risk and maintaining regulatory compliance across standard frameworks like COBIT and ISO/IEC 38500.

Key Responsibilities:

- Framework Management: Implement and maintain enterprise IT governance frameworks (e.g., COBIT, ITIL, ISO 27001) to structure IT processes and decision-making.

- Policy & Compliance: Draft, update, and monitor adherence to IT policies, procedures, and service level agreements (SLAs) to meet regulatory requirements (e.g., FRA).

- Risk Assessment: Conduct periodic IT risk evaluations, document findings in risk registers, and monitor mitigation actions alongside security and audit teams.

- Performance Monitoring: Define and track key performance indicators (KPIs) and key risk indicators (KRIs) for IT operations, generating reports for senior leadership.

- Audit & Remediation: Serve as the primary point of contact for internal and external IT audits, facilitating evidence collection and managing corrective action plans.

- Resource Alignment: Collaborate with project management offices (PMO) to ensure IT capital allocations and technical projects directly support broader corporate strategy.

Required Qualifications & Experience:

- Education: Bachelor's degree in computer science, Information Systems, Computer Engineering or related field.

- Work Experience: 3–5 years in IT governance, IT compliance, IT audit, or Technology risk management.

- Technical Knowledge: Deep familiarity with frameworks like COBIT, ITIL v4, ISO/IEC 27001, and ISO/IEC 38500.

- Certifications: At least one relevant credential preferred: COBIT, CRISC, or ITIL Foundation.

- Soft Skills: Strong stakeholder management, clear technical writing, analytical problem-solving, and conflict resolution skills.