Cambodia: Tour Agency Manager

Industry: Hospitality/Tourism
Location: Cambodia
Start Date: Immediate
Salary: Competitive, based on experience

Job Description:

We are looking for a dynamic and experienced Tour Agency Manager to join our client's growing team in Cambodia. This is an exciting opportunity for foreign or local professionals who have a passion for travel and excellent leadership skills.

Responsibilities:

• Develop and implement strategic plans to grow the tour agency business in Cambodia.
• Manage day-to-day operations, including booking tours, coordinating transportation, and ensuring customer satisfaction.
• Hire, train, and supervise staff to ensure high-quality customer service.
• Establish and maintain relationships with hotels, transportation companies, and other partners to ensure the best possible experience for clients.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Monitor industry trends and competitor activities to identify opportunities for growth.
• Prepare and manage budgets, including forecasting and reporting on financial performance.
• Ensure compliance with local regulations and industry standards.

Requirements:

• At least 3 years of experience in a similar role in the tourism industry, preferably in Cambodia.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Knowledge of local tourism attractions and services.
• Proficiency in English and Khmer; knowledge of other languages is a plus.
• Ability to work flexible hours, including weekends and holidays.
• Strong problem-solving skills and attention to detail.