CNC Field Service Engineer

Job Title: CNC Field Service Engineer
Location: Mundelein, IL (On-site)
Type: Direct Hire
Industry: Mechanical or Industrial Engineering

Job Overview

We are seeking a dedicated and skilled CNC Field Service Engineer to join a growing CNC manufacturing company in Mundelein, IL. This role involves conducting field service at customer facilities, troubleshooting, and maintaining CNC tool and cutter grinding machines. If you are a hands-on professional with a passion for solving technical challenges, we encourage you to apply.

Key Responsibilities

• Perform field service operations, ensuring CNC grinding machinery functions efficiently and is well-maintained.
• Provide on-site, phone, and email support to customers, troubleshooting and resolving issues promptly.
• Install and set up CNC grinding machines at customer facilities.
• Conduct repairs, including mechanical, electrical, hydraulic, and pneumatic systems.
• Travel up to 80% within the USA, Canada, and Mexico to meet customer needs.
• Interpret and utilize mechanical, electrical, and other technical drawings effectively.
• Assist customers in identifying parts, maintenance requirements, and resolving technical queries.

Ideal Candidate Profile

• Experience:
  • At least 3 years of technical field service experience with CNC grinding machinery.
  • Proficient in troubleshooting mechanical, electrical, and hydraulic/pneumatic systems.
  • Familiarity with CNC machine installation and repair processes.
• Skills:
  • Strong mechanical aptitude and a "hands-on" approach.
  • Ability to read and interpret technical drawings, including electrical and fluid power circuits.
  • Effective communication skills to provide clear guidance to customers.
• Preferred:
  • Basic knowledge of electrical and fluid power circuits.

Job Highlights

• Schedule: Monday - Friday, 8:00 AM - 5:00 PM, with potential travel outside regular hours.
• Travel: Up to 80% travel within the USA, Canada, and Mexico.
• Work Environment: Collaborative and friendly.

Benefits Upon Hire

• 401(k): 4% match.
• Paid Time Off: 80 hours of PTO with additional time accrued annually.
• Insurance: Health, Dental, Vision, Long-term, and Short-term Life Insurance.
• Holidays: All major holidays off.