General Manager 5 Food and Nutrition Services

Washington, DC | On-site | Direct Hire
Salary: $121,000 $140,000 | Relocation assistance available

Position Summary

We are seeking a General Manager Food and Nutrition Services to lead operations at a major academic healthcare facility in Washington, DC. This role oversees all food services, including patient meals, retail, and catering, ensuring exceptional quality, compliance, and customer satisfaction.

As the senior-most site leader, you will provide strategic direction, financial oversight, and team development, while fostering strong client and customer relationships in a dynamic healthcare environment.

Key Responsibilities

• Lead day-to-day operations of all food and nutrition services.

• Ensure high-quality delivery across patient meals, retail, and catering services.

• Drive achievement of financial goals and performance targets.

• Build and maintain strong client and customer relationships, including executive-level engagement.

• Develop and implement strategic plans for service growth and innovation.

• Ensure HACCP, regulatory, and company standards compliance.

• Oversee and mentor management and administrative teams.

• Manage payroll, cash controls, and reporting processes.

• Navigate and lead within a unionized environment, maintaining positive labor relations.

Minimum Qualifications & Requirements

• Bachelor's degree or equivalent experience.

• 5+ years of management and functional experience in food & nutrition services.

• Proven leadership in a healthcare environment, preferably managing union staff.

• Strong financial acumen and experience meeting budgetary goals.

• Excellent client relationship and communication skills, including engagement with executive leadership.

• Ability to manage multiple priorities, drive growth, and ensure high customer satisfaction.

• Proficient in computer skills and report management.

What We Offer

• Opportunity to lead a high-impact food & nutrition team at a top academic hospital.

• Competitive salary and relocation support.

• Chance to drive innovation and process improvement in a dynamic healthcare environment.

• Professional growth within a stable and respected organization.