Customer Support Associate - Agility Process (Freshers Welcome)

Job Title: Customer Support Associate - Agility Process (Freshers Welcome)

Company: Concentrix

Key Highlights:

• Role: Customer Support Associate Agility Process
• Salary: 14,000 + Incentives
• Qualification: Undergraduate (U)/Postgraduate (PG)
• Languages:
  • Excellent Hindi
  • Manageable English
• Experience: Freshers Welcome No prior experience required.
• Shift: Day Shift
• Work Schedule: 6 Working Days and Rotational Week Offs
• Cab Facility: 2-Way Cab Facility provided.
• Location: Not specified, please confirm with the company.

Responsibilities and Duties:

• Provide customer support via phone or chat as part of the Agility process.
• Resolve customer queries and provide solutions in a professional and timely manner.
• Achieve performance targets and maintain quality standards.
• Maintain clear communication with customers, ensuring satisfaction and positive experience.
• Work within a team environment to meet the goals of the department.

Skills Required:

• Excellent communication skills in Hindi and manageable English.
• Freshers welcome no previous experience required.
• Customer service mindset and problem-solving skills.
• Ability to work in day shifts and adapt to rotational week-offs.
• Team player with a positive attitude.

Benefits:

• Competitive salary with performance-based incentives.
• 2-way cab facility for a convenient commute.
• Opportunities to develop your career in the customer support field.

Contact for Applications:

• Email: nexgenhiringexperts@gmail.com
• Phone: 9063238178

Join Concentrix and start your career in customer support with great learning opportunities! Freshers are welcome!