Senior Software Engineer

As a Senior Solutions Engineer for Core Engineering Products, you'll be the technical advisor that bridges Agency engineering teams and business outcomes. Our mission is to help large, complex organizations ship software faster, safer, and more reliably. You'll partner directly with software engineers, platform teams, and senior stakeholders to diagnose friction in their delivery lifecycle and architect a path to modern engineering excellence using CI/CD, SRE, platform engineering, and cloud-native practices.

This is a hands-on, customer-facing role for builders who love solving how do we actually ship better code problems inside highly regulated, air-gapped, or enterprise-scale environments. You'll combine deep technical credibility with clear business storytelling to drive adoption of our Core Engineering Products.

• Partner with software engineers and other functions to understand objectives for development delivery efficiency and system resiliency, helping them articulate how specific technical capabilities and best practices will achieve key business outcomes.
• Conduct comprehensive assessments of Agency's existing technical landscapes, workflows, and processes to identify inefficiencies, pain points, and gaps that hinder their goals.
• Collaborate with Agency to identify the most relevant practices (e.g., CI/CD, SRE) for using Core Engineering Products in achieving their goals, considering unique needs and industry best practices.
• Develop transition roadmaps that outline a clear path from the current state to the desired future state, including the adoption of recommended tools and processes.
• Explain complex concepts clearly to various Agency stakeholders, providing actionable recommendations for improving workflows and addressing their challenges, and providing supporting diagrams as needed.
• Support Agency with proof of concept (POC) initiatives to validate solutions, offering hands-on assistance during early implementation phases to enable smooth transitions to full-scale rollouts.
• Collaborate closely with fellow Software Engineers to exchange insights, share tools and scripts, and foster a collaborative environment that supports continuous improvement and knowledge sharing.

[What we are looking for]:

• 6+ years in an individual contributor software engineering role.
• Experience with NodeJs with TypeScript.
• Experience with one or more of Cloud Service Providers such as AWS, Azure, or GCP.
• Experience building cron jobs and scripts to run batch jobs.
• Experience with streaming data.
• Strong track record of successful large-scale partner solution implementations, preferably in complex enterprise environments
• Exceptional communication skills with ability to bridge technical discussions between internal teams and external partners
• Experience working in highly secured and air gap systems is a plus (i.e. banking, government systems and simila