Job Title: Content Designer III – CAD & AI Products

Location & Work Mode:100% Remote, Canada
Core working hours are 9:00 AM to 3:00 PM, with flexibility to start early or late as needed.

Experience: 5+ Years

Role Summary

NearSource is looking for a Content Designer III to support enterprise-grade construction software initiatives for a Fortune 500 product company. This role focuses on designing high-quality learning and in-product content that improves clarity, usability, and adoption across CAD and AI-powered experiences.

You will work closely with product, design, and engineering teams to define content standards and evaluate AI-driven experiences, ensuring consistency, effectiveness, and customer success.

Key Responsibilities

• Review and assess AI-driven product experiences from a content design perspective, focusing on completeness, clarity, formatting, conciseness, voice, tone, and personalization
• Define and implement a structured methodology for evaluating the quality of AI-generated content responses
• Drive content design decisions that improve product usability, learnability, and customer adoption
• Partner with product managers, designers, and engineers to deliver cohesive, high-quality software experiences
• Leverage qualitative and quantitative insights to inform continuous content and experience improvements
• Contribute to and maintain content standards across construction-focused CAD products
• Collaborate with internal stakeholders to align content strategy with overall customer experience goals

Must-Have Skills

• Proven experience writing and structuring help, learning, or in-product content for software applications
• Strong background in designing intuitive and easy-to-learn software experiences
• Hands-on experience working with AI-powered software features
• Excellent written and verbal communication skills
• Demonstrated ability to collaborate effectively with cross-functional stakeholders
• Experience contributing to or delivering production-grade software applications
• Strong sense of ownership, accountability, and self-motivation
• Bachelor's degree in Content, Design, Engineering, Software, Communication, or a related field

Nice-to-Have Skills

• Experience working within the AEC industry
• Exposure to or hands-on experience with generative AI technologies

Apply now, or share your resume with salary expectations at careers@nearsource.ca.
Thank you for considering a career with us. Once you submit your application, our Talent Acquisition team will carefully review your profile. If there is a strong alignment, we will reach out to discuss your experience, role details, compensation, benefits, and next steps. While we may not be able to respond to every applicant due to volume, we sincerely appreciate your interest.

About NearSource: NearSource Technologies is a trusted partner for future-ready software consulting, enabling Fortune 500 enterprises to accelerate digital transformation. Our global engineering teams deliver impactful, long-term solutions for some of the world's most respected technology organizations.

Equal Opportunity Statement: NearSource is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We celebrate diversity and do not discriminate based on race, gender, religion, sexual orientation, age, disability, or background. Innovation thrives when every individual is empowered to contribute.