Senior System Engineer EA-1388

NAXCON GmbH, headquartered in Weil am Rhein with additional offices, including Stuttgart, is one of Germany's leading engineering and IT service providers.

Our experts possess extensive expertise in software and hardware development, modern electronics, and cutting-edge technologies such as Artificial Intelligence (AI).

In addition to delivering high-quality engineering solutions for our customers, we are passionate about driving our own innovation projects as well as research and development activities. Renowned companies from a wide range of industries place their trust in our expertise, reflecting the outstanding knowledge, professionalism, and commitment of our engineers.

Position: Senior System Engineer

Location: München, Frankfurt, Nürnberg, Bonn (You can choose one of the locations)

Field: Defence

Type: Full-time

Position Overview

We are looking for an experienced Senior System Engineer to support the design, implementation, integration, testing, and operation of complex IT Service Management solutions.

The role covers the complete lifecycle of modern IT solutions, from requirements engineering and architecture design through technical implementation, testing, deployment, and operational optimization.

The position combines requirements engineering, architecture and solution design, software development, testing, data migration, technical support, project leadership, and agile team coordination. The successful candidate will work closely with customers, development teams, technical stakeholders, and project teams to translate requirements into robust technical solutions.

Responsibilities

• Support requirements management and requirements engineering.
• Elicit, document, validate, and manage technical requirements.
• Develop architecture designs in accordance with defined architecture guidelines.
• Develop solution designs covering usability, reporting, and system-specific functionality.
• Prepare effort estimates and project schedules based on solution designs.
• Implement technical solutions based on approved solution designs.
• Conduct different types of software testing, including unit and black-box testing.
• Support integration and acceptance testing.
• Prepare and execute technical implementations in production environments.
• Support data migration activities.
• Create and maintain:
• Architecture concepts
• Implementation documentation
• Test cases
• Provide 2nd and 3rd level technical support.
• Perform root-cause analysis and develop technical workarounds and solutions.
• Support knowledge transfer and enable colleagues to act as technical representatives.
• Ensure compliance with defined quality-assurance measures, including four-eyes principles during code reviews.
• Lead sub-projects and coordinate technical project activities.
• Lead or coordinate employees within an agile IT environment.
• Support self-organizing development teams and continuously improve collaboration.
• Apply agile methodologies, including Scrum Master practices.

IT Service Management Environment

The role involves working with complex IT Service Management (ITSM) platforms that support ITIL-based processes and the delivery of customized IT solutions.

Experience with enterprise ITSM platforms is highly relevant, particularly solutions used for service management, workflow management, reporting, data management, and business-process support.

Requirements

Education & Professional Experience

Candidates should have:

• A successfully completed Bachelor's degree in:
• Computer Science
• Business Informatics
• Information Technology
• Or a comparable discipline

or

• Relevant vocational training, such as IT Specialist for Application Development or an equivalent qualification.

In addition:

• At least 7 years of professional experience in IT architecture and/or software development.

IT Architecture

At least 2 years of practical experience in IT architecture, including:

• Developing high-level concepts.
• Creating architecture designs based on requirements.
• Translating business and technical requirements into technical architectures.

Requirements Engineering

At least 2 years of professional experience in requirements engineering, including:

• Requirements elicitation.
• Requirements analysis and detailing.
• Requirements documentation.
• Requirements validation.
• Coordination and alignment of requirements with customers.

Software Development

At least 2 years of practical experience in software development within an ITSM or comparable enterprise application environment.

Experience should include:

• Creating detailed technical specifications.
• Effort estimation and scheduling.
• Technical implementation.
• Data and workflow management.

Testing & ALM

At least 2 years of experience in Application Lifecycle Management (ALM), including:

• Test case development.
• Unit testing.
• Integration testing.
• Acceptance testing.
• Test documentation and management.

Agile Project & Team Leadership

At least 2 years of experience leading sub-projects and/or employees in an agile IT environment.

Candidates should demonstrate:

• Agile project experience.
• Technical team coordination.
• Leadership of development teams.
• Ability to support self-organizing teams.
• Strong understanding of agile working methods.

Certifications

The following certifications are required:

• ITIL Foundation v3 or higher
• PRINCE2

Time-limited certificates must remain valid at the time of submission.

Tools

Practical experience with:

• Jira
• Confluence
• Microsoft Office
• ITSM platforms
• Application Lifecycle Management tools
• Requirements and technical documentation tools

At least 2 years of experience with Atlassian products such as Jira and Confluence and 2 years of experience with Microsoft Office are required.

Languages

• German: C1
• English: B1

Language proficiency should correspond to the Common European Framework of Reference for Languages (CEFR).

Soft Skills

The successful candidate should demonstrate:

• Strong initiative and proactive working style.
• Excellent organizational skills.
• Strong coordination and technical leadership capabilities.
• Ability to coordinate and technically guide development teams across different areas.
• Excellent communication and conflict-resolution skills.
• Strong analytical and structured thinking.
• Strong teamwork and collaboration skills.
• Strong customer orientation.
• Ability to communicate complex technical topics clearly.
• High level of personal responsibility and reliability.

Additional Requirements

• Willingness to travel approximately 15 days per year.
• Approximately 70% mobile working is possible.
• The role is performed in a security-sensitive environment; candidates must provide their nationality as part of the application process.

What we offer:

• International Working Environment: Join a diverse and multicultural team where people from different backgrounds and cultures collaborate to achieve outstanding results.
• German Language Development: Whether you are a beginner or an advanced speaker, we provide a supportive environment to help you improve your German language skills.
• Dedicated Point of Contact: You will have a personal contact within the company who will support and guide you throughout your employment.
• Professional Growth: Our engineers have the opportunity to work on exciting projects across different industries, continuously expanding their expertise and developing new skills.
• Regular Team Events: We organize regular company events to strengthen team spirit, encourage collaboration, and create a positive working atmosphere.
• Competitive Compensation: We value our employees and offer an attractive compensation package that reflects your qualifications, experience, and performance.