Service Technician EA-1329

NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry.

Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality.

We are not only dedicated to project work for our customers, but also intensively pursue in-house innovation projects as well as research & development. Renowned companies from a wide range of German industries place their trust in us - demonstrating the outstanding expertise and commitment of our engineers.

Position: Service Technician

Location: Hilden, Germany

Field: Defence

Type: Full-time/80% Remote

Position Overview

The Service Technician supports operations in a logistics and IT/telecommunications environment, contributing to efficient warehouse, supply chain, and IT infrastructure processes.

Key Responsibilities

• Receive, review, and clarify orders and delivery requests, ensuring feasibility regarding schedules, costs, and stock availability.
• Maintain warehouse inventory, manage storage, shipping, and disposal of consumables, spare parts, hardware, and repair reserves.
• Receive goods, perform incoming inspections, manage temporary storage, and coordinate material transport.
• Support IT/telecommunication infrastructure migration projects and subprojects.
• Assist with software installations and system configurations.
• Prepare and maintain technical documentation and reports related to operational and project activities.

Requirements

• Fluent German (C1) and good English skills.
• Valid Class B driving license; experience with forklifts is an advantage.
• Completed vocational training in logistics, warehouse management, or a comparable field.
• Proficiency in MS Office applications, particularly Excel.
• Minimum 1 year of professional experience in logistics operations.
• Experience with IT hardware and warehouse management systems (e.g., SAP MM) is preferred.
• Familiarity with ticketing systems and project documentation processes.

Soft Skills

• Strong teamwork, adaptability, and flexibility.
• Professional demeanor and appropriate workplace conduct.
• Clear verbal and written communication skills.

Additional Information

• Home office proportion is approximately 20%.
• Willingness to travel as required by operational tasks.

What we offer:

• Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
• Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
• Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That's why we assign a dedicated contact person who will provide guidance and support throughout your employment with us.
• Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
• Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That's why we organize regular team events to promote collaboration and strengthen our team bonds.
• Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That's why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.