Job Description:
MyRobin.ID is a leading on-demand, pre-screened, and flexible workforce provider based in Indonesia. With a vast community of 2.6 million workers, we offer swift and reliable staffing solutions to businesses of all types. Our aim is to provide trust, commitment, and flexibility needed in The New Normal. We provide an array of services, including payday loans, which boosts retention and satisfaction for our workers and clients alike. MyRobin.ID is an integral part of BetterPlace, Asia's largest human capital Saas platform.
Primary Responsibilities:
- Build and maintain strong relationships with key clients.
- Understand client needs and expectations to ensure optimal client satisfaction.
- Engage in product planning and development activities to meet client needs.
- Maintain compliance with agreed-upon contract terms.
- Compile regular reports on sales achievements and account developments.
- Make improvement recommendations based on data analysis.
- Provide support and guidance to team members to enhance their performance.
- Collaborate with other departments to ensure effective coordination in delivering services to key clients.
- Develop strategies based on an in-depth understanding of the market.
- Coordinate with sales, marketing, production, and customer service teams to ensure effective engagement.
Qualifications and Skills:
- Experience as a project manager or account manager in an outsourcing company.
- Leadership skills and the ability to develop and lead a team.
- Minimum 5-7 years of experience in key account manager or related sales roles.
- Excellent communication and negotiation skills.
- Strong analytical abilities and a deep understanding of products and related industries.