Administrator - Technical (Permanent) Randburg

• Provide general administrative support to the Technical Department;
• Assisting colleagues with administrative tasks and performing all administrative duties;
• Scanning, uploading and filing documents;
• Sorting and distributing mail;
• Answering, forwarding and screening phone calls;
• Coordinate and manage the ticketing process within the Technical Department;
• Act as liaison between customers and the Technical Department;
• Track progress and provide continuous feedback to customers;
• Provide excellent customer service when dealing with customers and suppliers;
• Attend to traveling and accommodation bookings and processes;
• Be an active member of the technical team;
• Respect the need for confidentiality, when processing personal/customer data;
• Support company-wide initiatives to improve service levels to our customers;
• Utilises continuous improvement mindset and assists in identifying opportunities to improve processes.

REQUIREMENTS:

• Matric required,
• 1-2 years admin role experience,
• Experience in a Technical Support admin
• attention to detail, 
• data handling skills,
• admin skills, 
• friendly and helpful demeanor, 
• client service 
  

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