Luxury Property Manager

Overview:

Join a forward-thinking organization dedicated to redefining excellence in residential living. We are searching for a motivated and results-oriented leader to oversee operations for an upscale community. This role is ideal for an experienced professional who thrives on creating an unparalleled living environment, optimizing business performance, and leading a dedicated team to deliver outstanding results.

Key Responsibilities:

Community Operations:

• Direct all aspects of daily operations for a premier residential community, ensuring a seamless and elevated resident experience.
• Implement strategies to streamline rent collection, lease administration, and maintenance workflows.
• Manage operational budgets to align with financial goals, driving cost-effective solutions while maintaining superior quality.
• Ensure compliance with all regulations and internal guidelines governing property operations.

Team Leadership:

• Cultivate a high-performing team culture by mentoring, coaching, and developing staff members.
• Facilitate regular team meetings to align objectives and foster a collaborative work environment.
• Define and track performance indicators, offering actionable feedback and opportunities for growth.
• Collaborate with HR on talent acquisition to ensure alignment with community standards and values.

Resident Engagement:

• Build trusted relationships with residents, ensuring a proactive approach to addressing their needs and concerns.
• Design and execute upscale community events and programs that foster connection and enhance the resident experience.
• Oversee property presentation to maintain a safe, clean, and visually appealing environment.
• Partner with local businesses and vendors to curate exclusive experiences and services for residents.

Marketing and Growth Strategy:

• Develop innovative marketing campaigns targeting prospective residents, leveraging digital platforms and local partnerships.
• Build strategic relationships within the local community to elevate the visibility and reputation of the property.
• Monitor market dynamics and competitor activity to maintain a competitive edge in the luxury housing sector.

Candidate Profile:

• A strong background in residential or hospitality operations, with experience in high-end properties preferred.
• Demonstrated ability to lead diverse teams, resolve conflicts, and deliver measurable results.
• Proficiency with property management platforms and tools, as well as Microsoft Office.
• Exceptional customer service skills and attention to detail, ensuring the highest level of quality in all operations.
• Bachelors degree in Business Administration, Hospitality, or a related field is a plus but not required.