Analyst, IT Application

Analyst, IT Application

(Third Party Contractor)

Jakarta, Indonesia


Role Purpose:

The Analyst, IT Application is responsible for delivering, maintaining, and supporting IT applications as business solutions, maintaining application databases, and supporting upstream technical applications for Digital Data Management (DDM) and Data Management (Curate). The role ensures reliable, secure, and well-documented application services while working closely with business users, vendors, and IT teams.

Responsibilities include but are not limited to the following

• Analyse user requirements, configure and enhance applications, coordinate testing and releases, and provide Level 2 application support within agreed service levels.
• Maintain application databases, including user access, backup and recovery checks, performance monitoring, patching coordination, housekeeping, and data integrity.
  
• Maintain and support upstream technical applications under Digital Data Management (DDM), including licence and version management, incidents, changes, releases, and upgrades.
  
• Support Data Management and Curate activities, including data quality checks, data loading, cataloguing, and user support in line with applicable data management standards.
  
• Follow IT change, access, security, audit, and data privacy requirements and maintain accurate application documentation and SOPs.
  
• Coordinate with business users, application vendors, and IT colleagues to resolve technical and operational issues.
  
• Develop and maintain application documentation, SOPs, technical records, and user training materials.
  
• Provide knowledge transfer and user training and report application issues and progress to the Lead, Data Management and Application.

Qualifications include but are not limited to the following:

Education:

• Minimum Bachelor's Degree (S1) in Information Technology, Computer Science, Information Systems, or a related field.

Experience:

• Minimum 5 years of relevant experience in IT application support/analysis and database administration.
  
• Experience in application support, requirements analysis, configuration, testing, UAT, and release management.
  
• Experience with SQL and relational database administration, such as Microsoft SQL Server.
  
• Experience applying ITIL processes, particularly incident, problem, and change management.
  
• Experience coordinating with vendors, business users, and IT stakeholders.
  
• Experience with upstream oil & gas technical applications or subsurface data management is a strong advantage.
  
• Experience with data quality, data loading, metadata, data governance, and data management standards is advantageous.

Skills :

• Strong understanding of IT project management principles, methodologies, and project coordination practices.
• Proficiency in Microsoft 365 applications and project management tools.
• Strong vendor management, stakeholder engagement, and communication skills.
• Familiarity with IT Service Management (ITSM) practices and tools is an advantage.
• Strong organizational, problem-solving, and multitasking abilities with a proactive and service-oriented mindset.

If you are interested in joining our team, click "Apply for Position" on this webpage

DISCLAIMER:

Please be aware that Mubadala Energy will never request payment during the hiring process. Legitimate job openings can be found on our official website or through our job portal at https://www.careers-page.com/mubadalaenergy

All official communications will originate from an @mubadalaenergy.com email address, so please verify the identity of any recruiters you may encounter.
Mubadala Energy is not responsible for any losses incurred due to recruitment scams. Stay vigilant and protect yourself from job scammers.

By applying for this position at Mubadala Energy, you expressly consent to the collection, use, and sharing of your personal information for recruitment and employment purposes in accordance with the Mubadala Energy Data Privacy Policy and the country‑specific Personal Data Protection Act.