Monitoring Engineer

• To keep system monitoring such as IT Business system in 24*7 base to detect the stability of the systems in real time by using multiple monitoring tools
• To prepare and deliver the respective system data reports(8Hourly ,Daily and Weekly) in time to check and analyze KPI results for related vendors and teams
• To handle the upcoming new system to assist related team's request
• To update the alarm summarize and daily alarm lists and vendor information to get the latest information about the alarms
• To communicate and collaborate with the related vendor and team members to resolve the system error issues in time
• To create the ITSM ticket for any impact alarm to record problem history and to assign the related vendor

Requirements

• Prefer B.E (EC or IT)
• Minimum one year experience of supporting multiple systems such as CvBS, VAS, Mobile Money, AAA, etc
• English 4 skills (Basic)
• Able to use MS office tools
• Network Engineering (+)
• Able to improve knowledge and skills for team and self-development.
• Self-motivated and able to work independently and collaboratively in a team
• Have basic Operating System Knowledge
• Able to communicate with vendor and respective internal Team/Dept well