Shop Manager (Retail - Spa Ceylon)

Location : La Croisette Mall, Grand Baie.

• Salary : 20,000 - 30,000 negotiable up to experience.

Key duties :

• Oversee day-to-day retail operations to ensure smooth functioning of the store.

• Drive sales targets and improve store performance.

• Provide exceptional customer service, ensuring an enhanced shopping experience.

• Manage and motivate the store team to achieve their best.

• Handle stock management and ensure merchandise display is in line with the brand’s image.

• Train staff on product knowledge, service standards, and sales techniques.
• Coordinate with higher management for promotional events and stock updates.
  

Qualifications and Skills:

• Proven experience in a retail management role, ideally within the beauty, luxury, or wellness sectors.
• Strong leadership and people management skills.
• Excellent customer service and communication skills.
• Ability to work under pressure and meet sales targets.
• Proficiency in MS Office and POS systems.

Benefits:

• Competitive salary and incentives.
• Staff discounts on Spa Ceylon products.
• Training and development programs.