HR & Training Coordinator

Responsibilities:

-Coordinate and facilitate training programs for staff, ensuring alignment with hotel standards and service excellence.

-Assess training needs and develop training materials in collaboration with department heads.

-Track training attendance and effectiveness, providing reports to management.

-Support the HR Manager in handling employee inquiries and concerns, promoting a positive workplace culture.

-Assist in the implementation of employee engagement initiatives and recognition programs.

-Ensure adherence to HR policies, labour laws, and hotel standards.

-Maintain accurate employee records and documentation, ensuring confidentiality.

-Prepare regular reports on training progress.

-Analyse data to identify trends and recommend improvements.

-Develop and evaluate training programs for staff members.

-Coordinate training sessions for new hires as well as ongoing employee development.

-Monitor and track training progress for each employee.

-Collaborate with managers to identify training needs and assess training effectiveness.

-Ensure compliance with safety standards and procedures.

-Keep up to date with industry developments and changes in regulations.

-Maintain and update training materials and resources.

-Measure the impact of training initiatives and report on outcomes to senior management.

-Build positive relationships with employees and encourage a culture of learning and development.

Qualifications & Skills:

-Bachelor’s degree in Human Resources, Business Administration, or a related field.

-Previous experience in HR and training coordination, preferably in the hospitality industry.

-Strong understanding of HR principles and practices.

-Excellent communication and interpersonal skills.

-Proficient in Microsoft Office Suite and HR software systems.

-Strong organizational skills and attention to detail.

-Ability to handle sensitive information with confidentiality.