Job Openings Operations Coordinator

About the job Operations Coordinator

Role purpose

The Operations Coordinator is tasked with supervising and ensuring the successful delivery of operational tasks related to assigned deliveries. This role involves overseeing a team of riders to ensure efficient service delivery.

Responsibilities:


  1. Collaborating closely with the Operations Manager, Support team, and Management to achieve operational excellence.
  2. Operating effectively in a high-volume transactional environment, demonstrating resilience under pressure, and maintaining a fast pace.
  3. Managing and supervising a team of riders to ensure timely and efficient service delivery.
  4. Ensuring seamless coordination between service providers and restaurant partners to meet delivery targets and fulfill tasks as required.

Qualifications:

  1. Diploma in Management or equivalent qualification.

  2. Previous experience in a similar role will be considered favorably.

  3. Demonstrated passion for delivering exceptional customer experiences.

  4. proactive mindset driven by a positive growth orientation.

  5. Strong adherence to business ethics and a keen entrepreneurial drive.

  6. Excellent leadership and management skills, complemented by effective business communication and problem-solving abilities.


Monday to Sunday 

Morning shift : 09:0017:00

Night Shift (Work from Home): 14:0020:30

With one day off during the week.