Retail Pharmacy Technician

Location : Moka / Floreal / Grand Bay

Other Benefits: Medical Insurance & Company Bonus
Contact mail: recruitment@wellkinhospital.com

Job Purpose:
Reporting to the Retail Supervisor or Retail Pharmacist; the selected candidate will have the responsibility to engage, counsel and provide good customer service.

Key duties:

• Follow the pharmacy philosophy of engaging customers with good customer service.
• Coordinate with the Retail Pharmacist for advice and proper dispensing of prescription drugs to patients.
• Maintain and keep reports requested to track the retail day-to-day activity.
• Manage the daily floating cash assigned: count at the beginning of the day and reconcile the cash on day-end against payment collected and cash back given.
• Answer timely to Pharmacy phone calls, counsel patients and whenever a drug is requested overthe phone, it is adequately booked and prepared for the patient.
• Follow instructions provided by the Retail Supervisor and report any event occurred at the pharmacy during his / her shift.
• In coordination with the Retail Supervisor, follow and achieve the monthly and yearly Retail objectives.
• Perform the stock inventory and investigate stock discrepancies root causes and execute the action plan to reduce variances continuously and to replenish stock accordingly.

Qualifications and Skills:

• SC or HSC holder.
• Minimum 3 years of experience in pharmacy or in a sales retail store pharmacy.
• Knowledge of pharmaceutical products & Medication.
• Customer engagement and Sales Technics.
• Computer literate (HIS, Word, Excel).