About the job Project Manager
Job Title: Project Manager III - Service Operations
GENERAL PURPOSE
Plans, monitors, and manages internal projects from initiation through completion. Leads or coordinates project planning,
resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and people management.
Ensures project results meet requirements regarding technical quality, reliability, schedule, and cost. Monitors performance and
recommends schedule changes, cost adjustments, or resource additions. Requires in-depth knowledge and experience. Solves
complex problems and takes a new perspective using existing solutions. Acts as a resource for colleagues with less experience.
Specific Responsibilities
Duties are listed based on the estimated % of time. Other responsibilities may be assigned.
Responsibilities
Works on projects of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good
judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel
in own area of expertise.
Manages projects through the application of comprehensive project management concepts that include leading and
coordinating groups/resources, organizing and tracking tasks, mitigating risks, engaging stakeholders, creating and
monitoring deliverables, and reporting on obstacles to ensure effective project outcomes.
Maintains project documentation, including charter, plan, scope statement, communication plan and deployment timeline.
Researches, provides, formats, and analyzes data. Observes and analyzes patterns, trends, and correlations to make
recommendations on company strategic issues and projects. Applies a wide application of theoretical concepts, principles,
and practices to the analytical process.
Controls and mitigates project risks by performing the qualitative and quantitative analysis of risks and trigger events,
planning risk response, establishing contingency plans, anticipating dependencies affected by ongoing project changes, and
recommending ways to mitigate future risks to management.
Responsible for tracking and reporting on key metrics (i.e. deliverables, financials, duration, benefits, readiness) and
communicating findings to stakeholders and leadership.
Manages the alignment, buy-in, and support of diverse project stakeholders by building and maintaining relationships with
internal partners, third party vendors, and leadership.
Live the Paychex Values
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
REQUIREMENTS
- Consideration may be given to a candidate with a degree in lieu of experience
- Education
- Education Level Academic Concentration/Major Req/Preferred
- Bachelor's Degree Required
- Master's Degree Preferred
Work Experience
- Experience Experience Details Req/Preferred
- 6 years of experience in project management Required
- Skills and Abilities
- Skill/Ability Describe Skill/Ability Proficiency
- Licenses and Certifications
- Enter License/Certification Other License/Certification Time Frame
- Upon Hire Req/Preferred
- Other Project Management and/or other relevant discipline Upon Hire Preferred
- Licenses and Certifications
- Enter License/Certification