Lead - Digital Platforms Strategy and Implementation

Lead - Digital Platforms Strategy and Implementation

Join our client, a prominent player in the telecommunications sector, as we seek a dynamic and experienced Business Analyst / Platform Lead to drive digital platform strategy and implementation.

Our client is looking for a skilled professional to understand stakeholder requirements and develop functional solutions with end-to-end ownership. 

You will liaise with multiple products, solutions, and vendor teams to deliver effective solutions for each project, whether it involves changes or new development. 

Your role will bridge the gap between software developers and system requirement owners, enhancing customer experience through new system features and improved business processes.

The Job:

• Oversee a development team to ensure alignment of product outcomes with stakeholder requirements and internal acceptance criteria.
• Conduct feasibility studies regarding organizational vision, time, cost, and quality, while understanding team dynamics and capabilities.
• Ensure documentation meets BA practice guidelines, is timely, and is usable for system integrity.
• Propagate BA practices to subordinates and continuously strive to improve existing processes for peak efficiency and usability.
• Conduct individual/group interviews to validate identified requirements against business objectives.
• Demonstrate knowledge of elicitation techniques, value chain management, SWOT analysis, root cause analysis, gap analysis, UML diagrams, and Agile principles.
• Conceptualize product roadmaps and engage with other platform owners and stakeholders to build the ecosystem.
• Create product strategy documents outlining business cases, high-level use cases, technical requirements, revenue, and ROI.
• Drive execution of high-level product roadmaps into features and product delivery, translating business requirements effectively.
• Analyze customer needs, market trends, and potential partnerships to identify opportunities for differentiation.
• Collaborate closely with cross-functional teams to drive product vision, define requirements, and guide the team through key milestones.
• Participate in Agile ceremonies, managing backlog prioritization, refinement, and UAT sign-off.
• Monitor and report product performance updates for management decision-making.

The Person:

• B.Sc. Degree in IT/Engineering or equivalent.
• Proven track record of delivering high-quality products on time, with strong business acumen and a digital mindset.
• 6+ years of experience, including 4-6 years in product management and business analysis.
• Experience in a technical environment, managing digital platform delivery and/or product/platform management in telecommunications or IT project management.
• Strong understanding of value chains and user journeys.
• Ability to thrive in complex and demanding environments with unwavering stability.

Be part of a dynamic team that values innovation and excellence. You’ll have the opportunity to shape digital strategy and make a significant impact in the telecommunications industry.

Ready to take the next step in your career? Apply now!