About the job Sales Representative
JOB DETAILS
Job Title: Sales Representative
Location: Remote
Reports To: Founder / Sales Team
Work Shift: Flexible with overlap during AU and US business hours required
Working Hours: Full-time
Job Description
We are seeking a highly driven High-Ticket Sales Representative to handle inbound and outbound sales conversations with Australian and US-based customers for a fast-growing consumer brand.
This role requires someone who can build trust quickly, communicate naturally with native English-speaking customers, and confidently navigate in-depth conversations without sounding scripted or transactional.
The ideal candidate is commercially sharp, highly persuasive, and capable of independently driving revenue through strong communication, objection handling, and relationship-building skills.
This is not a transactional call-center role. Success in this position requires strong conversational ability, emotional intelligence, and the ability to represent the brand professionally across high-value customer interactions.
Key Responsibilities
Sales & Customer Conversion
Conduct inbound and outbound sales conversations with prospective customers
Build rapport and guide customers through the buying process confidently
Handle objections and customer concerns professionally
Maintain strong product knowledge and communicate value clearly
Drive conversion and revenue growth through high-quality sales conversations
Customer Relationship Management
Maintain professional communication across calls, email, and messaging
Follow up consistently with prospects and active leads
Maintain accurate records of conversations and sales activity
Build trust with AU and US-based customers through clear and natural communication
Operational Sales Support
Coordinate with internal team regarding lead status and customer needs
Maintain organized sales tracking and CRM updates
Support ongoing improvement of sales scripts and workflows
Qualifications
Required
Strong spoken English with clear, natural communication and minimal accent
Experience in phone-based sales, high-ticket sales, or consultative sales environments
Experience selling to Australian or US markets
Familiarity with CRM or sales pipeline tools
Experience in remote sales environments
Strong conversational ability and confidence speaking with AU and US customers
Strong objection handling and relationship-building skills
Commercially driven mindset with strong motivation tied to performance and commission
Ability to hold in-depth customer conversations naturally without relying heavily on scripts
Comfortable working independently in a performance-driven sales environment
Strong emotional intelligence and communication presence
Preferred
Experience in ecommerce, wellness, fitness, or consumer product industries