About the job Supply Chain & Freight Logistics Coordinator
JOB DETAILS
Job Title: Supply Chain & Freight Logistics Coordinator
Location: Remote
Reports To: Chief Sourcing Officer / Product Development Team
Work Shift: Flexible with overlap during US business hours preferred
Working Hours: Full-Time (30 hours/week with potential to scale)
Job Description
We are seeking a highly organized and proactive Supply Chain & Freight Logistics Coordinator to support the day-to-day freight, logistics, and supply chain operations of a growing ecommerce accessories brand.
This role will work closely with our product development and sourcing teams to coordinate the movement of goods from manufacturing partners in China through freight partners and into our operations. The position will be responsible for sourcing and comparing freight options, maintaining communication with freight forwarders and carriers, tracking shipments, preparing required shipping information and documentation, and proactively resolving issues that could delay inventory.
The role will also provide secondary support across purchase order management, inventory adjustments, and related supply chain administration.
The ideal candidate has hands-on experience coordinating international freight and understands how to keep shipments moving efficiently across suppliers, freight forwarders, carriers, and internal teams.
This is primarily an execution and coordination role. Success requires exceptional organization, attention to detail, proactive communication, and the ability to identify and resolve logistics issues before they disrupt the business.
Key Responsibilities
Freight & Logistics Coordination
Coordinate international freight shipments from manufacturing partners to their destinations
Coordinate the consolidation of goods from multiple suppliers into combined shipments to optimize freight costs, timing, and forwarding efficiency
Source, compare, and evaluate freight options based on cost, timing, and operational requirements
Communicate regularly with freight forwarders, carriers, and logistics partners
Coordinate with FedEx, UPS, freight forwarders, and other shipping providers
Track active shipments and maintain accurate, up-to-date freight trackers
Monitor shipment status, ETAs, delays, and exceptions
Proactively follow up with logistics partners to keep shipments moving on schedule
Shipping Documentation & Customs Support
Prepare and coordinate required information for commercial invoices and shipping documentation
Ensure freight partners receive accurate and complete shipment information
Support customs clearance processes and help resolve documentation-related delays
Maintain organized freight, shipment, and logistics records
Identify documentation issues before they result in shipment holds or delays
Freight Partner Management
Research and source potential new freight forwarders and logistics providers
Request and compare freight quotes
Maintain communication with existing logistics partners
Help evaluate freight options based on service, cost, and reliability
Escalate recurring carrier or freight issues to leadership when necessary
Purchase Order & Inventory Support
Support purchase order management and order transfers
Maintain accurate PO and shipment information across internal systems
Process inventory adjustments as needed
Coordinate with product development and sourcing teams on inventory movement
Help maintain visibility across inbound inventory and supply chain activity
Operational Coordination & Reporting
Maintain accurate trackers and reporting for active freight and logistics activity
Coordinate information between factories, internal product development teams, and logistics partners
Flag delays, risks, missing information, and operational issues proactively
Help improve logistics workflows and documentation as the business scales
Qualifications
Required
3+ years of experience in freight logistics, supply chain operations, import/export coordination, or a related role
Hands-on experience coordinating international freight shipments
Experience working with freight forwarders, carriers, and logistics providers
Experience managing inbound shipment coordination and tracking
Experience coordinating shipment consolidation across multiple suppliers, factories, or origin points
Understanding of commercial invoices, shipping documentation, and customs-related workflows
Experience coordinating freight originating from China or other Asian manufacturing markets
Experience requesting and comparing freight quotes
Experience sourcing and evaluating new freight forwarders
Experience maintaining shipment trackers and logistics reporting
Experience with purchase orders and supply chain documentation
Strong spreadsheet and data management skills
Strong attention to detail and ability to manage multiple shipments simultaneously
Excellent written and verbal English communication skills
Familiarity with inventory adjustments and inventory management workflows
Strong problem-solving skills and ability to proactively resolve logistics issues
Ability to work independently while coordinating across multiple stakeholders
Preferred
Experience with NetSuite
Experience supporting ecommerce, retail, jewelry, accessories, fashion, or consumer product brands
Experience with FedEx, UPS, and international freight carriers