Asset Operations Executive

Primary Purpose

The Asset Operations Executive is responsible for maximizing the operational performance, occupancy, tenant satisfaction, commercial returns, and brand positioning of the Group's operational real estate assets, including retail, commercial, mixed-use and future income generating developments.

The incumbent will lead leasing activities, tenant relationship management, asset operations, facilities coordination, marketing initiatives, and revenue optimization strategies to ensure that all operational assets are managed efficiently and sustainably. The role will support the operational handover and integration of newly completed developments from the Property Development and Projects teams into the Operations Division and will play a key role in ensuring operational readiness, leasing success, and long-term asset performance across the Group's property portfolio. 

Responsibilities:

Asset Management 

• Build and maintain strong relationships with tenants and stakeholders across the Group's operational assets – mall, commercial and office outlets – amongst others.
• Ensure all lease agreements are properly managed, monitored, and complied with.
• Maintain high occupancy levels through proactive leasing support and tenant retention initiatives.
• Ensure tenants comply with property rules, lease obligations, and operational standards.
  
• Ensure rental collections are timely and accurate.
• Monitor tenant performance and resolve escalated issues promptly.
• Prepare monthly management reports covering operations, leasing, finance, maintenance, and marketing activities.
• Ensure all vacant spaces remain presentable and market ready.
• Monitor the operational performance of all assigned assets and recommend improvement initiatives.
• Coordinate the operational handover of completed developments from the Property Division.
• Support the integration and operational readiness of new assets entering the portfolio.

Operations, Facilities & Security Management 

• Coordinate day-to-day operations and maintenance activities across all assigned assets.
• Supervise service providers, contractors, security personnel, and maintenance teams.
• Ensure compliance with safety, legal, environmental, and operational procedures.
• Assist the Facilities team in the preparation and monitoring of maintenance and operational budgets.
• Oversee security operations and ensure all assets are adequately protected at all times.
• Liaise with tenants regarding operational and technical issues.
• Manage preventive and corrective maintenance programmes.
• Oversee emergency preparedness and business continuity procedures.
• Act as first point of contact for emergency incidents affecting operational assets.
• Conduct regular inspections and identify operational improvements.
• Coordinate tenant fit-outs and technical requirements.
• Monitor procurement activities, quotations, purchase orders, and invoice approvals.
• Liaise with authorities, police, fire services, and regulatory bodies when required.
• Ensure all maintenance contracts and service agreements remain current and effective.

Marketing, Events & Customer Experience Management 

• Manage the marketing initiatives and online presence of the Group's operational commercial assets.
• Develop engaging content and community engagement initiatives.
  Plan and execute promotional campaigns, events, activations, and customer engagement programmes.
• Coordinate branding and advertising initiatives across assigned assets.
• Monitor marketing effectiveness, footfall trends, and audience engagement.
• Support the positioning of the Group's assets as preferred retail, commercial, and lifestyle destinations.
• Manage media relations and public relations activities.
• Coordinate music licensing and compliance requirements where applicable.
• Drive customer experience enhancement initiatives.
• Support tenant-led promotional and marketing activities.

Leasing & Tenant Coordination 

• Support leasing strategies and tenant acquisition initiatives across the Group's operational assets.
• Identify and approach prospective tenants for existing and future leasing opportunities.
• Conduct site visits, leasing presentations, and commercial discussions.
• Coordinate lease approval processes and documentation.
• Ensure lease agreements and KYC documentation are completed accurately and on time.
• Liaise with Legal and Finance departments regarding lease matters.
• Maintain updated leasing records and document management systems.
• Support leasing activities for newly completed developments and future projects entering the operational portfolio.
• Assist in planning and implementing tenant mix optimization strategies.
• Ensure confidentiality of all leasing and commercial information.
• Coordinate tenant onboarding, fit-out, and occupation processes.
• Monitor lease renewals, expiries, and tenant retention opportunities.

Financial Management 

• Assist in preparing annual operational, maintenance, and marketing budgets for the respective operational assets of the Mont Choisy Group.
• Monitor expenses and ensure cost efficiency across assigned assets.
• Review monthly management accounts and explain variances.
• Follow up on debtor management and outstanding payments.
• Support forecasting, budgeting, and expenditure planning.
• Monitor rental income performance and occupancy-related revenue.
• Ensure financial controls and procurement processes are followed.
• Support initiatives aimed at improving asset profitability and operational efficiency.
• Assist in preparing financial and operational reports for management review.

Qualifications & Experience:

College/University Education:

• Degree in business administration or Marketing or equivalent
• Minimum of 8 years' experience in:
• Commercial Property / Asset Operations
• Leasing & Tenant Management
• Facilities & Maintenance Management
• Commercial Centre Operations
• Marketing & Events Coordination
• Stakeholder and Contractor Management

Competencies:

• Strong commercial and leasing acumen.
• Excellent communication skills in English and French.
• Strong negotiation and relationship management skills.
• Sound knowledge of property operations, facilities management, and tenant management.
• Marketing and event coordination capabilities.
• Financial and budget management skills.
• Problem-solving and decision-making abilities.
• Leadership and stakeholder management skills.
• Strong organizational and multitasking abilities.
• Results-oriented and customer-focused mindset.
• Ability to manage multiple assets and competing priorities
  
  Additional Requirements:
• Availability to respond to emergencies outside normal working hours.
• Ability to work flexible hours during events and operational requirements.
• Valid driving licence.

Application with CV should be submitted directly to our Website by latest 13 November 2026. For more information about the Mont Choisy Group of Companies, please visit www.montchoisy.com. The company reserves the right to call only the most suitable candidates for an interview and not to make any appointment following this advertisement.