Project Coordinator

Accelerate Your Career

At Monocle, we believe work is more than a job. It is a chance to make a difference in the world of finance. An opportunity to fulfil your potential. To make friendships with ambitious, positive, likeminded people. To gain invaluable industry experience and learn critical skills that will make you a highly sought-after management consultant.

Monocle is a people-centric, independent consulting firm, specialising in banking and insurance. We understand that our greatest asset is our people and because of this, we do things a bit differently.

Monocle is looking for experienced Project Coordinator to join our internal Project Management Office (PMO). The PMO is central to Monocle's consulting business and is relied upon by the internal functions and Partners to run the business. The Head of the PMO reports directly to the C-suite and implements the agreed strategy. This role reports directly to the Head of the PMO and exists to improve on and run the day-to-day functions of the PMO.

This role has a strong focus on working with people to drive outcomes that are important to the business. It is about managing senior stakeholder relationships, ensuring data accuracy, managing project reporting and assisting in keeping the business properly resourced and profitable.

The PMO manages staffing and resourcing across all client-facing projects in the firm. This role will engage daily with the Partners in the business, and regularly with the C-suite, to understand current and future demand, keep supply within acceptable thresholds and ensure the firm is capacitated correctly.

Key Responsibilities

Resourcing and Supply-Demand Management

• Run the day-to-day resourcing process, matching consultant availability to current and forecasted project demand
• Monitor and report on resource availability forecasting, utilisation and capacity thresholds
• Flag under or over capacity risk early and work with Partners and Recruitment to resolve it
• Innovate on and continuously improve the firm's forecasting models to make them more accurate and reliable

Reporting and Business Intelligence

• Creating, improving and managing business intelligence and management information from the PMO data to support business optimisation and growth

Data Accuracy, Systems and Process

• Runs and continually seeks to optimise existing PMO processes
• Treat data accuracy, management and standards as the single most important priority in the role
• Develop controls and reports to improve data accuracy, and implement these solutions once developed
• Maintain and evolve the tracker and reporting tools
• Support rollout and ongoing use of the PMO Systems

Reporting and Project Health

• Report on the status and health of all client-facing projects across the firm
• Produce and present reporting packs for senior Partners and the C-suite
• Maintain data integrity across all PMO outputs

Stakeholder Management

• Engage daily with Partners and leadership
• Build enough credibility and command of detail to hold a room of senior stakeholders
• Act as a trusted point of contact for project and resourcing queries across the business

PMO Development

• Help solution new service offerings from the PMO to the rest of the business
• Contribute ideas and input into new systems and process design, working alongside the PMO Head
• Own delivery of assigned initiatives independently, with growing scope over time

Requirements

Experience

• 3 to 8 years' experience in a PMO function, ideally within a consulting business or financial services (banking or insurance)
• A project manager or similar would do well in this type of role (provided they are looking for a change of pace)
• Proven experience in Data Analysis
• Demonstrated experience in resource management, resource forecasting and reporting on project health
• Understanding of how consulting businesses operate commercially, including utilisation, staffing models and supply and demand dynamics

Qualifications

• Post-Graduate degree (required)
• Project management standards or certifications preferred: CAPM, PMP or PRINCE2 (certification funding available for further qualification)

Technical Skills

• Advanced Excel
• Sharepoint
• PowerBI
• PowerPoint – Strong presentation building skills

Nice to Have

• Understanding of new technologies such as AI and how these can be applied to improve a PMO

Personal Attributes

• Highly detail oriented and comfortable owning data accuracy at firm wide scale
• Adapts quickly to change
• Confident presenting to and holding a room of senior stakeholders, including Partners and the C-suite
• Strong interpersonal skills, equally comfortable with people and with systems
• Self-starter who can run with a process from end to end
• Genuine interest in automation, systems building and continuous improvement
• Wants to work in the office and enjoys working with people

What We Offer

• Direct, regular exposure to the C-suite and Partners of the company - A rare seat at the centre of how a consulting business actually runs
• Investment in our people's development is at the heart of Monocles company ethos. That is why we prioritise the upskilling of every employee.
• Unique and vibrant company culture - At Monocle, we believe friends work better together than colleagues. We love nothing more than partaking in a wide variety of activities through our company sponsored clubs.
• Ultra-competitive compensation - At Monocle, we want the best talent to join our team, so we understand that those individuals need to be recognised and rewarded for their true value.