Accelerate Your Career

At Monocle, we believe work is more than a job. It is a chance to make a difference in the world of finance. An opportunity to fulfil your potential. To make friendships with ambitious, positive, likeminded people. To gain invaluable industry experience and learn critical skills that will make you a highly sought-after management consultant.

Monocle is a people-centric, independent consulting firm, specialising in banking and insurance. We understand that our greatest asset is our people and because of this, we do things a bit differently.

Monocle's Employee Value Proposition:

Monocle embraces an ongoing and active approach to amplifying the talents of our people, empowering them to unlock their full potential and feel fulfilled in their careers. Our vibrant culture thrives through our shared growth mindset, collaboration, support, and social connection, fostering a space where everyone can flourish. We are committed to continuous learning and provide ongoing technical training, industry certification support, and personal development opportunities through mentorship and executive engagement. Ultimately, we strive to create an environment that nurtures ambition, supports well-being, embraces diversity, upholds integrity, and inspires individuals to make a positive and lasting impact on the world around us.

Monocle offers:

• Unlimited training and development - Investment in our peoples development is at the heart of Monocles company ethos. That is why we prioritise the upskilling of every employee.
• Unparalleled growth and exposure - Monocle is uniquely positioned in the market to undertake projects across a wide spectrum of critical and exciting areas of the financial services industry. Our consultants deliver mission critical projects at the most prestigious banks and insurers in Johannesburg, Cape Town, London and Amsterdam.
• Unique and vibrant company culture - At Monocle, we believe friends work better together than colleagues. We love nothing more than partaking in a wide variety of activities through our company sponsored clubs.
• Ultra-competitive compensation - At Monocle, we want the best talent to join our team, so we understand that those individuals need to be recognised and rewarded for their true value.

Monocle is looking for an experienced professional to join our team as a consultant. Your main tasks and responsibilities will include:

• Solving complex industry specific problems.
• Conducting detailed business analysis and process analysis for insurance businesses as relates to their daily operational needs.
• Collaborate with stakeholders to gather and document requirements for claims management, premium collections, premium allocations, revisions, underwriting, and new business implementations.
• Developing and maintain business process models and workflows.
• Assisting in the implementation of Policy Administration Systems, ensuring alignment with business needs.
• Facilitating workshops and meetings to elicit requirements and validate solutions.
• Providing support during testing phases, including creating test cases and conducting user acceptance testing.
• Ensure compliance with regulatory requirements and industry standards.

The successful candidate must:

• Hold a degree, with strong preference for a post graduate qualification.
• Have 5 years or more relevant experience in the Insurance industry.

Qualification Requirements:

• Hold a degree, with preference for a post graduate qualification.

Experience Requirements:

• Have 5 years or more relevant experience as a Business Analyst or other professional in the insurance industry.
• Proven understanding in claims management, premium collections, premium allocations, revisions, underwriting, and new business implementations.
• Strong understanding of insurance operations and processes.
• Experience in working with Policy Administration Systems.
• Have demonstrable experience in successful project delivery or completing tasks.
• Have a proven track record in leading teams.

Technical Requirements:

• Proficiency in business analysis tools and methodologies.
• Experience with process modeling tools such as BPMN or UML.
• Familiarity with Policy Administration Systems and their implementation.
• Strong data analysis skills and experience with data visualisation tools.

Additionally, the following would be advantageous:

• Certification in Business Analysis.
• Experience with Agile methodologies.
• Knowledge of regulatory requirements and industry standards in the insurance sector.
• Strong communication and stakeholder management skills

The ideal Monocle Consultant also:

• Has an enquiring mind and is eager to learn and improve their professional skillset.
• Is able to work in a dynamic environment where one day never looks like another.
• Is enthusiastic in their approach to their work.
• Regards themselves as a high performer.
• Is an excellent communicator with exceptional verbal and written communication skills.
• Works well under pressure to meet client objectives.
• Is sociable and enjoys interacting with others, both at work and at social events.
• Works well independently and in a team.
• Shares Monocles values