Assistant Manager Export Management

• Follow up and manage export shipment schedule according to Demand and Supply (D&S) guideline.
• Communicate with internal and external customers constructively and in the most professional manner, thereby instilling confidence in the customers.
• Empowered to make decisions to improve the customer experience and owned customer satisfaction.
• Be in control of the customer experience and become their trusted partner.
• Ensure proper notification/escalation of service activities are followed to ensure smooth operation.
• Coach and support team members and customer in solving problem and challenges.
• Work in a high performing and dynamic environment.
• Execute assigned tasks and all other necessary systems update correctly and timely.
• Take full ownership of the assigned tasks and ensure these tasks are carried according to company policy.
• Take control of your targets and drive results.
• Identify opportunity to bring more volume and expand businesses (sugar and non-sugar commodities).
• Be the support of the company strategy.

Qualification:

• Bachelor degree or higher in Logistics Management or related field.
• Experience in logistics & transportation management, strong knowledge in export operations and service provider management.
• Strong knowledge of export operations and customs procedure.
• Excellent managerial skill, hands-on, good negotiation skill.
• Good command of English.