Associate Consultant - Banking Technology

Job Description

• Custom Development & Enhancements
  - Customization Development: Lead the design, development, and implementation of customer-specific customizations and new features on the Finacle platform
  - System Enhancements: Collaborate with business teams and customers to understand requirements, propose technical solutions, and implement system improvements
  - Code Optimization: Ensure that customizations are optimized for performance, scalability, and maintainability
  - Integration: Work on integrating Finacle with other third-party systems and ensuring seamless data flow across platforms

• Level 3 Support
  - Incident Management: Take ownership of complex technical issues and incidents, performing root-cause analysis and providing timely resolutions
  - Troubleshooting: Assist in identifying, troubleshooting, and resolving issues that arise within the Finacle system, escalating when necessary

• Project Management & Delivery
  - Project Execution: Manage and deliver Finacle-related customization projects, ensuring they are completed within scope, time, and budget
  - Customer Communication: Act as a liaison between customers, the project management team, and technical teams to ensure requirements are met and expectations are managed
  - Timely Delivery: Ensure that all commitments (customizations, report developments, and system upgrades) are delivered on time and meet quality standards

• Collaboration and Team Support
  - Team Collaboration: Work closely with other team members to prioritize tasks and manage workloads effectively, ensuring smooth execution of ongoing support and development activities
  - Knowledge Sharing: Share knowledge and best practices with the team, helping to upskill colleagues and improve the team's overall efficiency and performance
  - Mentorship: Provide guidance and mentorship to junior team members as needed, especially in areas related to Finacle development and troubleshooting

• Report Development & Porting Tasks
  - Report Design and Development: Lead the development of custom reports as part of upcoming system upgrade projects
  - Customization Porting: Handle the porting of existing customizations and reports to newer versions of Finacle, ensuring compatibility and correct functionality post-upgrade

• Documentation & Quality Assurance
  - Technical Documentation: Produce detailed documentation on customization development, configuration, and support procedures to ensure clarity and consistency in future troubleshooting and enhancements
  - Code Review and Quality Control: Conduct code reviews, ensuring adherence to coding standards, best practices, and minimizing errors or technical debt
  - Testing and Validation: Collaborate with the BA/QA team to thoroughly test custom developments and system modifications, ensuring they meet functional and performance requirements

• Upcoming Projects Support
  - System Upgrade Projects: Take ownership of the report development tasks and customization porting for Finacle upgrade projects
  - CBS Implementation Support: Assist with the technical tasks related to the CBS implementation projects, including system setup, customization, and integration as required

• Continuous Improvement & Innovation
  - Process Improvement: Identify opportunities to streamline development and support processes, recommending and implementing improvements
  - Stay Updated: Keep abreast of the latest Finacle platform updates, technologies, and industry trends to ensure the team is leveraging the most efficient and effective solutions

Person Specification

• Bachelors Degree in Software Engineering/ Computer Technology/ Computer Science/ (or related fields)
• Expertise in PL/SQL, Shell scripting, and Java with a strong focus on Finacle Customizations and Application support
• 01-02 years of experience in Finacle CBS is a must
• Overall working experience of 03-05 years