Telesales Professional

Position: Telesales Professional
Location: Plaza Sentral, Kuala Lumpur
Working Arrangement: Fully Onsite

About the Role
Join a leading financial institution known for its commitment to innovation, customer satisfaction, and empowering its employees. We are seeking a Telesales Professional with experience in the insurance sector to drive sales and build strong client relationships. This role offers an exciting opportunity to be part of a dynamic team in a reputable and forward-thinking organization.



Key Responsibilities

Sales Communication

• Deliver engaging and persuasive sales pitches via telephone.
• Confidently handle objections and close sales with professionalism.
• Educate clients on insurance products such as Takaful, Personal Accident (PA), and related offerings, showcasing their value and benefits.

Customer Relationship Management

• Build and maintain strong relationships with clients through effective communication and follow-ups.
• Address client inquiries and concerns promptly, ensuring a positive experience.

Sales Targets

• Consistently achieve or exceed individual sales targets.
• Support team success by contributing to collective performance goals.
  
  
  

Requirements

• Minimum SPM qualification.
• Proficient in Malay and English.
• At least 6 months of experience in the insurance industry (e.g., Takaful, PA, or similar).
• Previous experience as an Insurance Sales Agent or Telesales Representative is an advantage.
• Able to start work immediately.
• Strong communication and persuasion skills, with the ability to articulate product benefits and handle objections effectively.