Collection Operations Recovery and Field Team Leader

JOB RESPONSIBILITIES

• Manage in-house team of Field Recovery agents to ensure that collection targets are met and activities are done with compliance of regulatory requirements. 
• Take on additional tasks or take part in field visits as and when required.
• Oversee the recovery and collections activities of the Collections Buckets for DPD 180 to write off and minimize bad debt portfolio.
• Coordinate and manage the panel of external agencies to allocate accounts and ensure performance targets are met Workout of non-performing loans/ assets through restructuring of debt, and negotiation of settlement with borrowers
• Manage the performance of the external collection agencies to meet their recovery targets.
• Liaising with panel lawyers to ascertain the best course of action and pursue any legal action.
• Ensure all collection internal and external policies are followed.
• Good understanding and familiarity with legal documentation

JOB REQUIREMENTS:

• Minimum 3-5 years Previous recovery or field collection services team leader experience managing consumer loan collections
• Experience in Banking, Telecom or E-commerce collecting customer debt
• Have Diploma or degree
• Knowledge of collections regulations and the Fair Debt Collection Act

GET IN TOUCH : 

Please apply online or send your CV to Talent@mcs-global.com
For more details, feel free to reach out me directly at :
WhatsApp link: wa.me/6285966125159