Business Process & Project Support Specialist

Job Title: Business Process & Project Support Specialist

Location: Remote

Job Type: Full-time

Shift: Night Shift (Philippine Time)

About Us:

Mira Staffing is committed to empowering businesses by providing highly skilled virtual assistants to clients worldwide. Our mission is to help everyone thrive, not just survive, by prioritizing people, fostering growth and excellence, and valuing every contribution.

Job Summary: We are seeking a motivated Business Process & Project Support Specialist with proven experience in business process design and project management support. This role will focus on creating and refining standard operating procedures (SOPs), streamlining workflows, coordinating projects, and providing structured support for business development efforts. The ideal candidate will bring mid-level expertise in process improvement and project coordination, along with strong organizational skills and the ability to turn ideas into actionable systems.

Key Responsibilities:

• Develop, document, and maintain business processes and SOPs to ensure consistency and efficiency.
• Assist in planning, organizing, and tracking projects, tasks, and deadlines.
• Conduct workflow analysis to identify bottlenecks and recommend improvements.
• Provide structured support for business development activities, including research, proposals, and client follow-ups.
• Prepare clear reports, process maps, and presentations for leadership and team alignment.
• Coordinate meetings, manage project updates, and ensure timely follow-ups.

Qualifications:

• Demonstrated experience in business process development and project management or coordination.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent organizational and communication skills (both written and verbal).
• Familiarity with project management tools (e.g., Asana, Trello, ClickUp).
• Proficiency in Microsoft Office and Google Workspace.
• Prior experience in creating SOPs for small- to mid-sized businesses.
• Background in supporting business development initiatives.

System Requirements:

• Computer: Minimum Intel i5 processor, 8GB RAM, Windows 10 or higher.
• Monitors: Two monitors for desktops OR an external monitor for laptops.
• Internet: Stable wired connection with at least 100 Mbps speed (higher preferred for WiFi).
• Backup Internet: Secondary internet source capable of handling full workload OR access to a backup location.
• Power Backup: Uninterrupted power supply for at least 8 hours OR a backup location accessible within 30 minutes.
• Work Environment: Dedicated, quiet workspace conducive to professional communication.
• Headset: Noise-canceling headset for clear audio during virtual meetings and calls.

Additional Requirements:

• No bad records from previous employers and no derogatory records.
• Must pass required assessment and screening.

Why Join Us?

• Permanent remote work opportunity.
• Competitive salary and benefits package.
• Career growth and professional development opportunities.
• Supportive and collaborative team culture.

If you have a passion for business processes, project management, and helping teams work smarter, we'd love to hear from you!